“Çok hızlı ve nazik bir servisiniz var yanlış bir rezervasyon yapmıştım hızlı bir şekilde çözüm bulundu benimle ilgilenen servis elemanın adı ..
Rick Wilson. Sanırım probleminize hızlı çözüm buldu ve gayet netti teşekkürler”
“I had a question on a booking I had made and I called the VIP agent and he confirmed it. It gave me peace of mind that I had the booking I thought I had. The VIP agent was very pleasant.”
“Booking was straightforward and efficient and rental charges were competitive. However, owing to recurring Ryanair failings, I missed my flight and needed to cancel my car rental. Was unable to do this on the 'manage/cancel' section of the VIP website. But using Live Chat - which was timely and efficient - I was assured that the booking would be cancelled and the only charge would be the deposit already paid of about 8 Euro. If this is the outcome, then VIP is to be recommended
for effectively dealing with my concern, despite limitations on their website.”
