“I reserved a car for 4 days, but only used it for 3 days. I was promised a refund for the extra day, but never got it. I told them if I couldn't get a refund then I wanted to keep the car the extra day. Allan assured me I would get a refund, but 4 months later still nothing. Avoid this company at all costs.”
“Made a car rental booking but my trip was cancelled at the last minute. Contact the VIP cars live chat and Garry attended to me. He was super helpful and quick with problem resolution. He was extremely responsive. Thank you very much Garry.”
“I took a chance with VIPCars and this company did not disappoint!!! The rate I paid for 10 days car rental from Dallas was unheard of. The regular rate quoted to me by the vendor was about 7 times as much. I ended up with a big name brand and a fantastic upgraded car that was 2024 with only 999 miles on it. I will certainly do this again if I can.”
