“Tia Kay was excellent when there was a problem with my online payment. She solved the issues and it was lovely to talk to a human and not a stupid bot”
“I had to call VIPCARS around Midnight, I had a nice gentlemen called "Jason", this guy was really brilliant, I had couple of points to amend for my booking, and he dealt with my requests in a very professional and efficient manner, plus a very polite man.
I was impressed with his service, very grateful for his support, thank you so much.
This is a serious and professional that I highly recommend indeed for car rental.”
“Ho avuto un problema con il volo aereo e devo ringraziare Alex che mi ha aiutato con la prenotazione dell auto .E’ stato molto gentile ed efficiente.Grazie”
“very efficient customer services. Had to change our booking due to a flight time change and Alex Reins was able to amend the times with no fuss. Thank you”
“I am a very nervous customer. Oh yes. As usual, I asked so many questions on my booking and Garry answered every single questions perfectly and helped me refund so fast.”
“My reservation did not work out. VIP went on my behalf and found another car. That car did not suit me so I had to cancel very shorthandedly.
Garry in the chat was a perfect customer service manager. He handled my cancellation easily and quickly.”
