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VIPCars.com Reviews
4.9
Rating
3,591
Reviews
98
%
of reviewers recommend
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"Janet Masih was exceptional at changing my booking via chat, when I realised I had booked an electric car by mistake. Great service but please VipCat IT team, make it a little clearer on your website as the symbol showed a fuel pump and I completely missed the word \u201celectric\u201d."
Anonymous
"Great, responsive, friendly company topped off with value for money."
John Green
"Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process."
Jalo
"Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process."
Jalo
"Excellente atendimento, muito obrigado por tudo. Foi muito bom e ajudou imenso a que tenha sido uma viagem de sonho."
José Da Silva Figueiredo
"great experience for. read in miami lication of a RAM 1500 (7500 miles on the odometer) professional agency I will rent from them again during my next trips requiring the rental of a vehicle."
Steph
"Zero support against scammer service provider\r\nI rented two cars in Romania through vipcars, with company finalrentals listed as the service provider on the rental agreement. Unfortunately, I've encountered significant issues with this transaction.\r\nFinalrentals has failed to return my rental deposit, effectively scamming me. When I reached out to vipcars for assistance, their support has been inadequate. Their standard response to my inquiries is that they're \"waiting for the service provider's response.\" When pressed about what actions they'll take if the supplier continues to ignore them, they simply repeat the same unhelpful statement.\r\nThis situation has reached a frustrating dead end. It's particularly disappointing as I've used vipcars's services before without issue. This experience has severely damaged my trust in both companies and their ability to resolve customer problems effectively.\r\nI strongly advise potential customers to be cautious when dealing with these companies and to thoroughly research alternative car rental options"
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01/01/2019
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Roberto
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“
Carole hope è stata molto gentile ed ha risolto il mio problema velocemente
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Posted 3 months ago
Caterina Rossi
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“
Carol Hope was amazing in supporting me with my query and she has been fast and responsive. She's great at costumer service!
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Posted 3 months ago
Sabrina
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“
Bon service à la clientèle
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Posted 3 months ago
Anonymous
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“
This company provides friendly advice
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Posted 3 months ago
Anonymous
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“
Eddy Delluci is very helpful and promptly assist on the drop-off location for the booking.
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Posted 3 months ago
Matt
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“
The live chat was fast and helpful
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Posted 3 months ago
Anonymous
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“
Dave Wilson did what I needed real quick like
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Posted 3 months ago
Anonymous
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“
I needed to modify my reservation so used the live chat function and within 5 minutes Kathy Forks had made the changes I needed without issue. I was very happy with this speedy service.
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Posted 3 months ago
Anonymous
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“
Dan on live chat was so helpful and informative.
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Posted 3 months ago
Joe
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“
Lily Conti was very helpful. Answered quickly and got the answers I was seeking.
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Posted 3 months ago
Anonymous
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“
Elicia Perez helped me to fix the naming issue in the booking, fixed in 2 mins.
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Posted 3 months ago
Anonymous
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“
Great customer service
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Posted 3 months ago
Dr V J Sebastian
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“
Christina who helped me to make the booking. She had been a great help
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Posted 3 months ago
Kush Mehta
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“
Great Service. Quick fix. Especially RICK W. Thank you very much!
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Posted 3 months ago
Christoph Thaler
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“
Great Service. Quick fix. Especially VIGGO DIAZ. Thank you very much!!!
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Posted 3 months ago
Anonymous
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“
Good explanation
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Posted 3 months ago
Anonymous
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“
Live chat it’s very good and they have a good price
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Posted 3 months ago
Anonymous
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“
Christina garg exelente servico al cliente gracias
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Posted 3 months ago
Adriaan Parker
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“
Christina provided great customer service. Thank you Christina
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Posted 3 months ago
Anonymous
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“
Great SUV rental at a great price. Very convenient. Aloha!
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Posted 3 months ago
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VIPCars.com
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4.9
based on
3,591
reviews
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