“The car has been great on our exploring of South Island & definitely would recommend VIP to anyone thinking of car hire.
The online chat was also very helpful, thanks HI”
“I had a great experience with customer service changing a mistake I’d accidentally made on my booking. My agent was Carol hope and she was quick and precise and offered a bit of extra help. Couldn’t fault the speed and effort from her ☺️”
“I contacted the live chat and messaged with Carol Hope who was able to answer the query I had quickly and efficiently and now I am able to book my rental with confidence. Thanks Carol for your help”
“I needed to make a change/addition that wasn't showing as available for self service.
I used the chat and Carol helped and sorted the information straight away.”
“Christina gave me an amazing solution when I had issues with the airline. The process was quick, friendly and smooth in the middle of a stressful situation.”
“Booking with VIP cars has been very easy and a good price. I had a question which I contacted them for and my enquiry was dealt with very quickly by Eddy who was very friendly and knowledgable”
“I spoke to David at customer service as I need a change to my residential status for license , it was resolved quickly and efficiently and he gave a great customer service - Thanks David”
