“I highly recommend VipCars – the entire rental process was smooth and professional. Although customer service representatives are assigned at random, I had the pleasure of being assisted by Carol Hope, and I’d like to personally thank her for her outstanding support. She was exceptionally helpful, efficient, and kind. Truly top-level service – thank you again, Carol!”
“I had a non pleasant experience with the rental company & refused to take the car. I immediately contacted you to solve my problem. I really grateful for the great concern & fast action taken by you. Very special thanks the Mr. Deven Rolly who made all the efforts to solve the problem & he made the refund immediately.”
“Merci à Janet sur service client qui a su répondre à toutes mes questions et qui gérer une réclamations avec une location! Merci à elle très professionnelle et l écoute”
“Tuve una mala experiencia con esta empresa, el único que pudo solucionarme fue deven, cuando el cliente tiene razón y con pruebas tienen que darle solución no más problemas.”
“I made a mistake and gave in the wrong pick up time during booking. I sent a message requesting a change for the pick up time. I received quickly an answer that the pick up time could be changed withoit any costs. Good service!”
