“Zaara Diaz went above and beyond regular customer service to ensure that we weren’t caught short by some technical issues. She spotted an error with our reservation before we’d committed, and also chased the vendor to ensure that they reserved the necessary child seats for us. From searching to booking to confirmation, Zaara held our hand and kept us abreast of any changes. It’s not often that you get this degree of customer service from an online company, so I’m more than happy to endorse this review with the highest compliments for VIP cars, and Zaara specifically!”
“Super easy booking process, we received the car we booked. The staff were very friendly and helpful! The transfers to and from the airport were quick and efficient! I recommend this company and will use them if we visit Iceland again!”
“Just been assisted by Eddy via VIPCars.com online live chat. My flight was delayed over 4hrs and missed the airport rental car office opening hours. Eddy managed to contact the rental company so as to allow me to collect my vehicle the following morning without any changes to my rental agreement.
Thank you Eddy for your professional and efficient service đź‘Ť”
“Christina was helpful when I had to call to cancel my car hire due to illness. She waived the cancellation fee for me being a first time customer which was very much appreciated. Thank you,Christina.”
