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VIPCars.com Reviews
4.9
Rating
3,603
Reviews
98
%
of reviewers recommend
VIPCars.com
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"Great, responsive, friendly company topped off with value for money."
John Green
"Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process."
Jalo
"Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process."
Jalo
"Excellente atendimento, muito obrigado por tudo. Foi muito bom e ajudou imenso a que tenha sido uma viagem de sonho."
José Da Silva Figueiredo
"great experience for. read in miami lication of a RAM 1500 (7500 miles on the odometer) professional agency I will rent from them again during my next trips requiring the rental of a vehicle."
Steph
"Zero support against scammer service provider\r\nI rented two cars in Romania through vipcars, with company finalrentals listed as the service provider on the rental agreement. Unfortunately, I've encountered significant issues with this transaction.\r\nFinalrentals has failed to return my rental deposit, effectively scamming me. When I reached out to vipcars for assistance, their support has been inadequate. Their standard response to my inquiries is that they're \"waiting for the service provider's response.\" When pressed about what actions they'll take if the supplier continues to ignore them, they simply repeat the same unhelpful statement.\r\nThis situation has reached a frustrating dead end. It's particularly disappointing as I've used vipcars's services before without issue. This experience has severely damaged my trust in both companies and their ability to resolve customer problems effectively.\r\nI strongly advise potential customers to be cautious when dealing with these companies and to thoroughly research alternative car rental options"
Anonymous
"So helpful"
Mohammad
6
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//
01/01/2019
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Anonymous
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“
Very good helpful service. Replied to me within seconds and helped amend my booking with no hurdles
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Posted 3 months ago
Anonymous
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“
Great costumer service. Bella was helpful. Thank you
”
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Posted 3 months ago
Anonymous
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“
Fast reply, kind answers. Sent me the wrong link for the wrong car rental supplier at first, but gave me the correct one after i noticed it
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Posted 3 months ago
Anonymous
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“
Allan was very helpful
”
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Posted 3 months ago
AJ
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“
Allan did a great job helping me out on a Sunday morning ! No bot, but a real and professional person !
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Posted 3 months ago
Anonymous
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“
Sehr zuverlässiger und freundlicher Kundenservice. Hat uns wegen einer Erkrankung die Stornierung sehr einfach gemacht.
”
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Posted 3 months ago
Alex
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“
Tony Rief in customer service has been fantastic in helping us contact the car rental provider to confirm our options in case of a flight delay. We've very happy with VIP Cars online chat support.
”
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Posted 3 months ago
Fernando
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“
El chat en vivo funciona muy bien. Me atendió "Robert Shandil", muy amable.
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Posted 3 months ago
Anonymous
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“
Used live chat for modifying a reservation. Allan was very helpful in resolving the issue.
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Posted 3 months ago
Anonymous
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“
Eddy was very helpful and patience and answered all my questions
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Posted 3 months ago
Anonymous
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“
Lily Conti was very helpful on live chat helping me to resolve a problem with my reservation.
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Posted 3 months ago
Anonymous
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“
Tony via live chat provided excellent service!
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Posted 3 months ago
Angela Lynch
Unverified Reviewer
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“
Robert Shandil was most helpful in dealing with sorting out the issue I had with cancellation of a hire car
”
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Posted 3 months ago
Anonymous
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“
Tony was of great help. Thank you
”
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Posted 3 months ago
Anonymous
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“
Carol Hope.
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Posted 3 months ago
Anonymous
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“
Lily Conti helped me find the information I needed right away. Professional and efficient, she made my search much easier. Highly recommended!
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Posted 3 months ago
Trijntje
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“
Robbie gave good informations and gave me peace of mind to assure me getting the right fuel car.
”
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Posted 3 months ago
Anonymous
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“
Great service and was really helpful
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Posted 3 months ago
Juan Carlos
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“
Cristina, de atención al cliente, fue muy atenta y eficaz. Resolvió todas mis dudas.
”
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Posted 3 months ago
Martin Double
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“
Very friendly and quick response to my query from Deven.
”
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Posted 3 months ago
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VIPCars.com
is rated
4.9
based on
3,603
reviews
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