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Virgin Money Reviews

1.2 Rating 50 Reviews
4 %
of reviewers recommend Virgin Money
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I faced prolonged delays and poor support on the platform, leaving me stuck for weeks. Thankfully, IGRINC.org stepped in, carefully reviewed my case, kept me updated, and resolved everything efficiently. Their dedication truly reflects customer-first service.
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Posted 2 weeks ago
I faced prolonged delays and poor support on the platform, leaving me stuck for weeks. Thankfully, IGRINC.org stepped in, carefully reviewed my case, kept me updated, and resolved everything efficiently. Their dedication truly reflects customer-first service.
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Posted 2 weeks ago
I ran into some major delays and unhelpful support on the platform, which left me feeling stuck for weeks. Thankfully, the team at E.R.F took over and really made a difference. They listened, took the time to understand the issue, and kept me in the loop throughout the process. Their quick and thorough approach helped get everything sorted out smoothly. Great example of customer-focused support done right. #CustomerSupport #ProblemSolved
Virgin Money 1 star review on 23rd February 2026
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Posted 2 weeks ago
Their professionalism and genuine support were key to resolving the issue, and their dedication made a truly significant impact.
Virgin Money 2 star review on 20th February 2026
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Posted 3 weeks ago
Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer offer. That was the only reason I chose this product. Based on those terms, I transferred a balance from another card. After just two months, I received an email informing me that interest would now be charged at the standard rate. This completely contradicts the expectation set by the 30-month promotional offer. It honestly feels like a bait-and-switch. You advertise a long 0% period to attract customers, then shortly afterwards start charging interest. Customers make financial decisions based on the promotional terms — this is not a small detail. This situation has caused unnecessary stress and financial uncertainty. I would strongly advise others to carefully review all terms and monitor their accounts closely. Trust is essential when dealing with financial institutions — and unfortunately, this experience has seriously damaged that trust.
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Posted 1 month ago
🌟 Grateful Beyond Words 🌟 There are experiences that simply leave a lasting mark — my time working with Michael Andrew is one of them. After struggling for weeks, I finally found someone who truly listened, cared, and delivered. Michael was patient, professional, and incredibly understanding. He kept me updated, gave honest guidance, and never made me feel rushed or overlooked. 🌷 The outcome was fantastic, but it’s his sincerity and warmth that I’ll remember most. Thank you, Michael, for turning frustration into relief, and uncertainty into peace. You’ve earned my highest recommendation and lifelong gratitude. 💖
Virgin Money 1 star review on 14th November 2025
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Posted 4 months ago
Huge thanks to Thomas for being such a genuine source of support during a tough time. I didn’t just need answers—I needed reassurance, and they gave me both. Every step of the process was handled smoothly and thoughtfully. They took time to really understand my situation and never made me feel rushed or judged. You can tell they truly love what they do and care about people. I’m so grateful for their patience, professionalism, and heart.
Virgin Money 1 star review on 31st October 2025
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Posted 4 months ago
The support team really went the extra mile to dive deep into my issue. They didn’t just rush to offer solutions but took the time to understand the full scope of what I was dealing with. Their patience and attention to detail stood out, and it was clear they were focused on finding a solution that would work in the long run, not just a quick patch. It was refreshing to see that level of care.
Virgin Money 1 star review on 28th September 2025
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Posted 5 months ago
The support team really went the extra mile to dive deep into my issue. They didn’t just rush to offer solutions but took the time to understand the full scope of what I was dealing with. Their patience and attention to detail stood out, and it was clear they were focused on finding a solution that would work in the long run, not just a quick patch. It was refreshing to see that level of care.
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Posted 5 months ago
They're both highly competent and sincerely reliable.
Virgin Money 1 star review on 26th September 2025
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Posted 5 months ago
If it weren't for Presley Jossie's assistance, I might have lost my entire investment on this platform.
Virgin Money 1 star review on 2nd August 2025
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Posted 7 months ago
They Opened My Frozen Account and Got My Funds Back
Virgin Money 1 star review on 1st August 2025
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Posted 7 months ago
I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.
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Posted 8 months ago
All thanks to your firm
Virgin Money 5 star review on 7th May 2025
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Posted 10 months ago
I ALMOST LOST MY ASSETS BUT OLIVIA GOT IT ALL BACK FOR ME
Virgin Money 1 star review on 5th May 2025
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Posted 10 months ago
BRIDGERECLAIM, who promptly reviewed the site and assisted us in recovering the savings we had invested.
Virgin Money 1 star review on 10th April 2025
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Posted 11 months ago
I was tricked by this company and lost a lot of money, so I reached out to COVSECLTD.COM for assistance.
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Posted 11 months ago
As bad as anything gets
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Posted 11 months ago
All thanks to Miss Violet who helped me recover my scam money back. what's app +1(667)-487-5571.
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Posted 11 months ago
I have a substantial isa with them. I cannot read the extra-small print correspondence they send me. I have written twice asking for large print as I'd quite like to be able to read what they send. No response and just more small print. So I'm going to have to move my money to a provider that communicates in a legible format. Going to be interesting trying to do that with their illegible forms. Absolute clowns with zero concern for customers.
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Posted 1 year ago
Virgin Money is rated 1.2 based on 50 reviews