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Vuori Reviews

4.6 Rating 15,147 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 15,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have not received it yet!”

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(Vuori - Online) - Posted 7 months ago

“Absolutely love these pants!!”

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(Vuori - Online) - Posted 7 months ago

“Love Fabric and details quality design , special leggings love it”

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(Vuori - Online) - Posted 7 months ago

“Although your customer service is excellent, your shipping time is horrendous. It has caused me so much stress, and I have had to go to extremes to get what I need on time before I leave for a big trip. I was planning to buy Vuori for my family for Christmas, but I don't trust that whatever I buy for them would reach them on time. That's a shame.”

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(Vuori - Online) - Posted 7 months ago

“fine experience but pants are short - and I'm a short woman!”

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(Vuori - Online) - Posted 7 months ago

“The shirts are so soft and very pretty colors. The product always ships quickly. A great buy”

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(Vuori - Online) - Posted 7 months ago

“Clothing is classically styled and excellent quality. Shipment and arrival of item orders is prompt, and returns are so easy!”

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(Vuori - Online) - Posted 7 months ago

“I absolutely LOVE vuori!!!”

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(Lakeside - 6106) - Posted 7 months ago

“The color was beautiful the fit was fine, the material was nice but overall it looked worn when it arrived and for the cost I felt it wasn’t worth it. I returned it. Please bring back the navy!”

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(Vuori - Online) - Posted 7 months ago

“Amazing people, great store. love the products!!”

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(Vuori - Online) - Posted 7 months ago

“I want to start by saying that I genuinely love Vuori and shop the brand very frequently. I’m a loyal customer because I believe in the product, the quality, and the overall aesthetic of the brand. That said, I’ve noticed a shift during my last few visits to the store that feels worth sharing. The staff seems to have changed quite a bit, and while everyone has been friendly, many don’t appear as knowledgeable about the product line or confident in guiding customers through the store experience. I’m very much someone who enjoys walking into a store, talking through what I like, and having a team member thoughtfully walk me around, make suggestions, and introduce me to new pieces. I have no hesitation spending $500–$600 when that experience is present — I’ll happily keep adding to my cart when I feel engaged and guided. Another major frustration has been the in-store ordering process when items are unavailable. On my last two visits, when something wasn’t in stock, I was told it could be ordered online, and a cart was created and emailed to me. The reality is, once I leave the store, my momentum and excitement fade. The email sits, I second-guess the purchase, and often it never gets completed. If staff were able to process that sale directly in-store and simply add it to my existing purchase, I would absolutely follow through — and likely spend even more. This feels like a significant missed opportunity and a systems gap that could dramatically improve both customer experience and revenue. I do want to note that management at this location has consistently been wonderful — professional, welcoming, and steady — which I truly appreciate. I understand that turnover is a reality in retail, but additional training or stronger onboarding around product knowledge and selling strategies would make a noticeable difference. I share this only because I care about the brand and want to see it continue to thrive. With a few operational tweaks and more empowered staff, the in-store experience could fully match the strength of the product itself.”

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(Old Orchard - 6036) - Posted 7 months ago

“Chinos were labelled as 31 waist. Not true, inaccurate, and disappointing.”

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(Vuori - Online) - Posted 7 months ago

“Great clothes”

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(Newbury St. - 6015) - Posted 7 months ago

“Staff very helpful. Took husband for shorts , ended up getting 1 pair at the store and 1 pair ordered. I ordered the Halo Cardigan on line as well.”

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(Vuori - Online) - Posted 7 months ago

“Great Qualty”

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(Vuori - Online) - Posted 7 months ago

“Love the echo insulated jacket 2.0. Windy day out with the dog and felt fine!”

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(Vuori - Online) - Posted 7 months ago

“Quality shirt; very comfortable and fits great!”

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(Vuori - Online) - Posted 7 months ago

“Love the products and also love the quick and efficient way the product is delivered!”

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(Vuori - Online) - Posted 7 months ago

“Vuori is my favorite brand. Thier clothes are so comfy and look so amzing. I feel confident and comfy all in one.”

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(Vuori - Online) - Posted 7 months ago

“Love this coat. I live in Florida and this will be perfect. The coat is a light weight sweatshirt material. Dress it up or down. I bought XS 118lbs and have plenty of room for a sweater”

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(Vuori - Online) - Posted 7 months ago

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Vuori is rated 4.6 based on 15,147 reviews