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Vuori Reviews

4.6 Rating 10,077 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 10,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love your clothes and have several shorts and several strato tees and polos (both long sleeve and short sleeve). But, your sizing in inconsistent. Sometimes a small is super tight on me for a particular color. Sometimes a medium is perfect. Sometimes a small is great and medium swallows me. Makes it difficult to trust online purchases. My last purchase was for 3 shirts, two of which were medium strato t-shirts. They are both larger than any shirt I've received from you. Way too big.”

Helpful Report

(Vuori - Online) - Posted 1 day ago

“Fabric was very inferior & overall the clothing seemed cheaply made”

Helpful Report

(Vuori - Online) - Posted 3 days ago

“Unfortunately, the zipper on my new quarter zip sticks when I try to zip it up and down.”

Helpful Report

(Vuori - Online) - Posted 3 days ago

“I’m sending the wrong size back tomorrow. I immediately ordered a tank and running shorts size M. I rec’d XXS tank. All of my sizes are M. But I know kill never match the blue shorts!!! All of my orders from you are perfect but this one. Oh well mistakes happen!!!”

Helpful Report

(Vuori - Online) - Posted 3 days ago

“I ordered a short and got a regular.”

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(Vuori - Online) - Posted 1 week ago

“See my previous feedback”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Ordered product that was never delivered. Customer service recognized this and reordered product with expedited shipping but I never received the product in time for my needs.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“I ordered a new ponto performance tee in XXL which I already own 3 of the same shirt in the same size. When the shirt arrived it was noticibly smaller then my other shirts and did not fit at all, I had to drive to the store to return to see if the sizing of the shirts had changed. They assured me that they had not but, the shirt that was sent to me was over an inch smaller in the width and over an inch smaller in length. Disappointing.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Order was not delivered Lost Customer service was slow Eventually was credited Actually expected me to ask my neighbors if they took my order”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“This is the last time. You offered me a 20% discount with my order. You didn't give it to me. If you notify me again about this without my refund, I will write 20 neagtive reviews about my experience.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“You offer free shipping & send it thru USPS. Takes about 10 days… & then if it has to be returned…same thing. Also, if u ever have a question on a product via email, you get something back AI generated. What happened to any personalized service? With the prices one pays, you would think u are getting something - other than a personal message back after this review. Oh, that will be AI generated as well. Done with Vuori.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“I placed an order and paid for it to be rushed since it was a birthday gift and the package did not arrive on time. Once I received the package one item (shorts) had a big snag on them.”

Helpful Report

(Vuori - Online) - Posted 3 weeks ago

“Seam came undone first time wearing.”

Helpful Report

(Vuori - Online) - Posted 3 weeks ago

“I love vuori- have purchased thousands of dollars in product. The seams and overall quality has gone down significantly in the past year. I’ve lost two zippers on my dream knit hoodies, and my daily leggings seams are all ripped. For the prices- the quality has not held up comparing to other athletic brands.”

Helpful Report

(Vuori - Online) - Posted 3 weeks ago

“Very disappointed. I ordered a shirt and jumper. The shirt was canceled out of my order days after it my order was approved because they were apparently “out of stock.” But they didn’t give me any heads up that I would not be receiving it. Then, when I received my jumper they forgot to put padding in the built in bra. I reached out and online customer service told me that upon investigation, my jumper “doesn’t come with padding” BUT when I returned it to the store the employees told me it should have come with padding. Then when I reordered it- my new one came with padding… so the online customer service lied to me. I am frustrated”

Helpful Report

(Vuori - Online) - Posted 3 weeks ago

“I still waiting on my refund and I am sending another item back. Not a good vibe making clients wait for a refund:/”

Helpful Report

(Vuori - Online) - Posted 4 weeks ago

“Men’s Solana pants were very small compared to prior versions. Very disappointing.”

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(Vuori - Online) - Posted 4 weeks ago

“This has been the worst shopping experience. You emailed saying my item was delivered on June 21. It in fact was not. I reached out by phone and email mulitple times, and still no item or refund! Truly TERRIBLE customer service.”

Helpful Report

(Vuori - Online) - Posted 1 month ago

“You guys sent me wrong size swim suit”

Helpful Report

(Vuori - Online) - Posted 1 month ago

“It’s always hard to fine my size. Prices have gotten exorbitant and my last few orders have been seriously delayed… I am just not impressed anymore. Vuori had awesome service in the beginning… now it’s gone.”

Helpful Report

(Vuori - Online) - Posted 1 month ago

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Vuori is rated 4.6 based on 10,077 reviews