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Vuori Reviews

4.6 Rating 12,977 Reviews
88 %
of reviewers recommend Vuori
Company Reviews Product Reviews
397,594
 Metrics
4.6
Based on 12,977 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Vuori Reviews
Vuori 5 star review on 24th April 2023
Ryann N
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Felicia F
Verified Buyer
“I never received my order. I was supposed to have received it by Tuesday but is still in transit”
Helpful Report
(Vuori - Online) - Posted 5 days ago
Suzanne S
Verified Buyer
“too flimsy unlike the others I've bought from you in the past.”
Helpful Report
(Vuori - Online) - Posted 1 week ago
Rachel W
Verified Buyer
“The pants had a hole in it”
Helpful Report
(Vuori - Online) - Posted 1 week ago
Diane B
Verified Buyer
“Poorest quality purchase I've ever made online. Seams do not line up, stitiching is pulling apart and pads stick out awkwardly from the top of the tank. Do not purchase this item. I would like to return, what do I need to do to get a full refund, plus you can see the quality of your products. Very disappointing”
Helpful Report
(Kierland Commons - 6012) - Posted 1 week ago
Mary A
Verified Buyer
“Fantastic customer service.”
Helpful Report
(Chandler - 6087) - Posted 1 week ago
Jayne C
Verified Buyer
“The zipper was defective and evidently it was a known thing and they shouldn’t have sold me the full zip sweat shirt. It’s really hard to find a parking spot in Charleston . The person who helped me with the return was very kind and very apologetic.”
Helpful Report
(King Street - 6102) - Posted 1 week ago
Ann F
Verified Buyer
“I need to exchange and the process was not user friendly I used a gift card The remaining was charged to Amazon Pay I tried the coustomer service number No answer and mailbox was full. Terrible experience”
Helpful Report
(Vuori - Online) - Posted 1 week ago
Jose G
Verified Buyer
“I purchased a brand new shirt and it already had threads pulling. I didn’t notice until I was home but it’s terrible that it is in this condition.”
Helpful Report
(Pasadena - 6037) - Posted 1 week ago
Marybeth S
Verified Buyer
“I never received my order placed weeks ago. I want a refund”
Helpful Report
(Vuori - Online) - Posted 2 weeks ago
Sean H
Verified Buyer
“I never received my order”
Helpful Report
(Vuori - Online) - Posted 2 weeks ago
Peter J
Verified Buyer
“You royally screwed up my Christmas exchange. Then you didn't even attempt to resolve it until after the new year.”
Helpful Report
(Vuori - Online) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Not enough sizes available in store no explanations on display about fabrics and functions”
Helpful Report
(SoHo - 6019) - Posted 2 weeks ago
Lori B
Verified Buyer
“Wrong color and now out of color I needed for daughter”
Helpful Report
(Vuori - Online) - Posted 2 weeks ago
Akhil G
Verified Buyer
“Did not get treated well at all, store employees ignored me and I’ve purchased from vuori before but nobody wanted to help or even ring me up at the register.”
Helpful Report
(Chandler - 6087) - Posted 2 weeks ago
Tara M
Verified Buyer
“Clothing did not fit well, was willing to try a different size, but the exchange process was impossible. Customer service was terrible and the product wasn’t nice enough to continue struggling through the process of getting the right fit. Plenty of other brands offer better products and better service.”
Helpful Report
(Vuori - Online) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Everything is priced extremely high, I wish there were better discounts on items. Love the products but not the price tag.”
Helpful Report
(Vuori - Online) - Posted 3 weeks ago
Alondra F
Verified Buyer
“Terrible yea”
Helpful Report
(Vuori - Online) - Posted 3 weeks ago
Marvin V
Verified Buyer
“Customer service at your store in Studio City CA is really bad, cashiers have attitude towards people that aren’t white ! I returned all of my purchases back to to you due to this fact and will get my friends to never shop from your stores”
Helpful Report
(Vuori - Online) - Posted 3 weeks ago
Elizabeth K
Verified Buyer
“Staff was incompetent and rude. Don’t know what material anything was and said they can’t to exchanges yet the receipt literally said exchange. Every employee in store looked miserable and were just talking about breaks no customer service or greeting. Cashier messed up the transaction, I paid her $2.16 with my credit card to finish the transaction and she wouldn’t let me leave bc she wanted me to pay her cash even though I paid with my card. The. She tells me here - just take it! Wtf I bought it idiot! Literally will never shop there again.”
Helpful Report
(Park Meadows - 6032) - Posted 3 weeks ago
Erica S
Verified Buyer
“The tag on the leg was barely threaded. I sent an email the day of receipt and have yet to hear anything about my exchange”
Helpful Report
(Vuori - Online) - Posted 3 weeks ago
Vuori is rated 4.6 based on 12,977 reviews
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