Vuori Reviews

Name: Vuori
Address: 5600 Avenida Encinas, Suite 100, Carlsbad, California
Rating: 4.57

4.6 Rating 13,481 Reviews

88 %

of reviewers recommend Vuori

4.6

Based on 13,481 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Ryann N

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Article(shorts) damaged. No replacement available.”

Helpful Report

(Derby St. - 6035) - Posted 22 hours ago

“It was not the color that I had ordered and the quality of the fabric is disappointing.”

Helpful Report

(Vuori - Online) - Posted 1 day ago

“Didn’t even arrive!”

Helpful Report

(Fashion Valley - 6042) - Posted 2 days ago

“Pants were extremely unattractive and gave camel toe”

Helpful Report

(Vuori - Online) - Posted 4 days ago

“Quality control in sizing needs to get better.”

Helpful Report

(Vuori - Online) - Posted 5 days ago

“I still have not received my order. Been in contact with you but still not resolved.”

Helpful Report

(Vuori - Online) - Posted 5 days ago

“The pants were the worse fitting pants that my husband ever purchased.”

Helpful Report

(Vuori - Online) - Posted 5 days ago

“The product arrived with loose stitching on the front neck area.”

Helpful Report

(Vuori - Online) - Posted 6 days ago

“Bought a shirt for $54 that ripped after wearing it once”

Helpful Report

(Wrentham Village Premium Outlets - 6082) - Posted 1 week ago

“These kind of bra is for small boobs. Even though I ordered bigger size.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“The quality of material for this particular sleeveless shirts is really poor. I would expect better material for premium prices”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“I wasn’t given 20% for my first purchase.”

Helpful Report

(Aventura - 6047) - Posted 1 week ago

“I wanted some 1/2 black socks but only 1 pair in stock for large Plenty of smalls (90%) of display Had to back to stock room Seems like most time I go to your stores nothing is in stock Love the products but availablility is 0 rating”

Helpful Report

(North Park - 6025) - Posted 1 week ago

“This is the second time that I have ordered a Daydream long sleeve crew that had terrible chemical smell. I did call customer service the first time and was very disappointed with the response that I received. To be honest, customer service is extremely poor. I wasn’t offered any solutions to the problem and was told I could reorder and pay for shipping again. I am a long standing Lululemon customer and they go above and beyond to please their customers. I am trying some items from Vuori but thus far I have been very disappointed and frustrated with customer service. At the very least a replacement should have been sent or free shipping offered for replacement. I wasn’t even offered a discount for a future purchase.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Items delivered to the wrong address your system would not let me update and suppprt was weak.”

Helpful Report

(Vuori - Online) - Posted 2 weeks ago

“Customer service was not helpful. While waiting to see if the could resolve my issue the pants I wanted sold out of my size. Frustrating!!”

Helpful Report

(Cabazon Outlet - 6028) - Posted 2 weeks ago

“The pants I ordered have a bad seam.”

Helpful Report

(Vuori - Online) - Posted 2 weeks ago

“i tried to use my giftcard in store, they tried twice with no luck and told me it was empty. i then entered the code onoline and it showed at least $45 the full balance. disappoiting as i wasn't able to use it in store.”

Helpful Report

(Forum Carlsbad - 6044) - Posted 2 weeks ago

“Negative experience”

Helpful Report

(Vuori - Online) - Posted 2 weeks ago

“The guy who helped me at the counter was very rude and unprofessional! You have great products and clothing, but make sure you train people.”

Helpful Report

(Upper East Side - 6048) - Posted 1 month ago

Vuori is rated 4.6 based on 13,481 reviews