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Vuori Reviews

4.6 Rating 12,977 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 12,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was a long time customer of Vuori. In store clerk and online support wouldn't honor birthday voucher. This customer service approach is unsettling.”

Helpful Report

(Galleria At Roseville - 6077) - Posted 2 months ago

“High quality!!!”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“At the store my wife asked for two meta pants regular fit 30" waste x 32" The sales associate grabbed the two correct colors but with a 32" waste. We now have to wait until we are back in Southern California in two weeks to exchange them.”

Helpful Report

(Century City - 6040) - Posted 2 months ago

“Wrong size inside of box and when i emailed support they are asking for more and more pictures instead of fixing the problem”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“transaction was fine but the hem of the pants unrolled on one side on my first wear”

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(Vuori - Online) - Posted 2 months ago

“They sent me the wrong color it was supposed to be blue haze not gray heather. I all ready have the blue haze sweatshirt so I need them to send the sweatpants in a blue haze”

Helpful Report

(Mall Of America - 6031) - Posted 2 months ago

“Receive the outfit and loved it. It fit well and felt so comfortable. I washed and dried it as per the instructions and the brawl top completely melted and burned in the dryer.”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“The wrong address was on my shipment. I let customer service know immediately and before shipped. They would not change the address. The packages shipped to the wrong place and now headed back to Vuori. So I still do not have what I ordered. I am disgusted with lost confidence and appreciation for Vuori.”

Helpful Report

(Bellevue Square - 6069) - Posted 2 months ago

“Horrible customer service IN the store. Condensceding and rude employees that don't even know about the product. Will never shop there again. This is in Santa Barbara.”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“I love the store and the product”

Helpful Report

(Merrick Park - 6057) - Posted 2 months ago

“I have not received it yet!”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“No personalized discount offers”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“I have purchased your track suits in the past and my size medium fit me perfect. The last track suits i purchased were too large especially the pants were very baggy! Had to return them.”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“I’ve contacted customer support and have not heard back”

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(Vuori - Online) - Posted 2 months ago

“Order never confirmed not shipped. Not typical of Vuori”

Helpful Report

(Vuori - Online) - Posted 2 months ago

“Paid for express shipping. Didn’t receive express shipping as stated. Because I had to reply multiple times to really poorly handled customer service, after spending a fair amount of money on your brand this month, you’ve lost a customer permanently. There are two many choices with companies that provide reasonable support to spend a dime with you again.”

Helpful Report

(Vuori - Online) - Posted 3 months ago

“Poor description in jeans”

Helpful Report

(Vuori - Online) - Posted 3 months ago

“The size small could have fit a large person !”

Helpful Report

(Vuori - Online) - Posted 3 months ago

“Terrible customer service.”

Helpful Report

(Vuori - Online) - Posted 3 months ago

“Poor customer service! Inaccurate profile details and no assistance keeps by passing questions”

Helpful Report

(Vuori - Online) - Posted 3 months ago

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Vuori is rated 4.6 based on 12,977 reviews