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Vuori Reviews

4.6 Rating 9,266 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 9,266 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service is time consuming and ineffective.”

Helpful Report

(Vuori - Online) - Posted 3 months ago

“The worst quality polo I have gotten at this level of a brand. Yes, it is super soft but I wash it once and the fabric is already pilling. It is pilling all over the collar.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“They let me know last minute that one of teams have are not in stock after I purchase. The refund is still taking forever it’s been over two weeks. Very disappointing from Vuori”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I recently received a jacket in the wrong size and reached out to customer service for assistance with an exchange. However, I have not received a response. I will have to take to the store to return.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I recently (one month ago?) purchased a pair of Halo straight leg trousers. I have washed them twice on cold, delicate setting, and hung them to dry. There is a visible patch that has pilled on one leg. This was an expensive purchase for poor quality material. I wish I had bought an inexpensive pair from Target.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I have always worn an xsm in yout tops. This one was made with a thick, material that wasn't stretchy, and the fit was super tight, and felt vert uncomfortable. The color was too bright. I did not like this top at all. I have other mock turtle necks from Vuori that I love, that is why I bough this one, but is was a disappointing.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I had gotten it as a gift for my son. Returned it weeks ago and still haven't gotten my refund on my credit card. I've contacted through emails numerous times concern concerning this issue.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I love your clothes, but the sizes seem way off. One shirt size large is too big. And another shirt size large is way too small. You need to have more uniformity in your sizes.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“We have now bought and returned 7 different pair of your mens slacks. They all fit very poorly. My husband is 5'10 and 145 pounds and in good physical shape. THe pants are all baggy in the thigh. Too bad as he wears alot of hyour shirts and loves them. Do most men with a 33 waist have giant thighs? None that I know”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Pants of less than 1 year old have 2 holes in the knees. Called customer support who offered a 15% discount on pants that were very expensive, which I found offensive. Very poor experience, which will likely end my purchasing of Vuori for myself or my family moving forward.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“The stores of San Diego have the worst costumer service. I refuse to purchase in person anywhere in San Diego due to how rude the staff CONSISTANTLY is. As a minority, I am never acknowledged when I enter or shop around -I will only shop lululmeon in person where I am actually accepted.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Wanted to return something I bought on a gift card and replace it with a sale item and now am stuck having to pay cash for the sale item While I wait for my return to process because Vuori doesn’t do exchanges.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“The quality and material of the Tee Shirts were not the usual standard for Vuori. Also the tee shirt was decscibed as oversized, but runs small. I'm very disappointed. I'm also disappointed that all of the new Women's tees are cropped. I have some of the older boat neck tees and they are so nice.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Shipping situation was awful”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Worst support I’ve had”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Poor customer service.”

Helpful Report

(Vuori - Online) - Posted 5 months ago

“I never received the product and don’t know what to do.”

Helpful Report

(Vuori - Online) - Posted 5 months ago

“Used PayPal to purchase someone a gift. They returned it, received a gift receipt with a bar code. I ended up bringing the bar code into a store to shop. Nothing was appealing so I asked for a 200.00 credit back, and I was told we can’t pay back PayPal… kinda lame guys. I use PayPal for on line orders and never had an issue getting credited back to PayPal.”

Helpful Report

(Vuori - Online) - Posted 5 months ago

“T-shirts are pilling badly at the neck and sleeves area because of shaving myself. After only wearing a couple of times this happened. The fabric feels comfortable but other brands with the same type of material hold up longer without any issues.”

Helpful Report

(Vuori - Online) - Posted 5 months ago

“The return process is super inefficient and takes too long to receive refunds. The sizing is off and some of the items were too big or too small. Very frustrating and waste of time energy resources with inaccurate sizing.”

Helpful Report

(Vuori - Online) - Posted 5 months ago

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Vuori is rated 4.6 based on 9,266 reviews