Vuori Reviews

Name: Vuori
Address: 5600 Avenida Encinas, Suite 100, Carlsbad, California
Rating: 4.57

4.6 Rating 12,546 Reviews

88 %

of reviewers recommend Vuori

4.6

Based on 12,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Ryann N

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The thread near the bottom of my leggings is already coming unraveled after only a few washes on gentle cycle, cold water and air dry. Not sure what to do. As far as the feel and quality of the material and items purchased, I’m thrilled! Love this brand!”

Helpful Report

(Vuori - Online) - Posted 3 days ago

“I love Vuori joggers but the sizing seems to be inconsistent. I am xsmall regular but the recent pair I received seem shorter. I am 5'5" and the regular length usually works for me.”

Helpful Report

(Vuori - Online) - Posted 4 days ago

“2 of my 3 recent purchases appeared to be worn previously. Deodorant marks were all over the tank top.”

Helpful Report

(Vuori - Online) - Posted 5 days ago

“You have been out of clean elevation shorts in large for MONTHS.”

Helpful Report

(Fashion Valley - 6042) - Posted 6 days ago

“the products excllent.... service great... clarity on my order.... none... I don't have any tracking number for my purchase... I sent an email and haven't revcieved any respnse.... please help....”

Helpful Report

(Park City - 6105) - Posted 6 days ago

“The size and color were correct but I ordered on 12/8 your site said I would get it by the 17th, it arrived on 12/27. I had to make a second purchase at the last minute on 12/24.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“My t shirt had snags on it..”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Pant leg width much wider than what photo represented. Material not as soft as expected either. Will be returning”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Everything ended up working out but not a smooth process. I was doing a return and buying new items. I had my receipt. Instead of crediting back my credit card, the sales gal gave me gaudy card which then had a remaining balance on it. I didn’t want a gift card. They ended up being able to put the balance back in my credit card but it took a few days. She should have just credited back my card from the start. Annoying.”

Helpful Report

(Plaza Frontenac - 6071) - Posted 1 week ago

“I was honestly disappointed with Vuori, especially given the price point and the hype around the brand. After only a short period of regular wear and normal washing, the color faded noticeably, making the item look worn far sooner than expected. Beyond the fading, the fabric lacks structure and support. Instead of holding its shape, it stretches out and looks sloppy, which is frustrating for a brand that markets itself as premium and performance-focused. For the cost, I expected better durability, color retention, and overall construction. Unfortunately, Vuori did not deliver on any of those fronts, and I wouldn’t repurchase based on this experience.”

Helpful Report

(Las Vegas North Premium Outlet - 6081) - Posted 1 week ago

“Your purchasing, return, exchange software needs updating. No changes after you click purchase online, exchanged in store and there was no simple “exchange” they had to refund and then manager approval to adjust pricing to match the original purchase price - didn’t even balance correctly. So complicated and a poor customer experience. Love the clothes but will hesitate to purchase online,”

Helpful Report

(McEwen Northside - 6058) - Posted 1 week ago

“Jacket was very boxy, material was rough, not what was expedited.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Love the pants. However, I did not find out that you cancelled half of my order until it arrived and it was a gift, a gift that was incomplete when given. Very disappointing. Wasn’t even given the option to have it sent later or change to something else. Terrible.”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“I feel like the quality has changed”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“Their men’s pants are not long enough. Anyone 6’2” and over cannot wear. Would order a lot more if you had a 37” inseam like lululemon.”

Helpful Report

(Short Hills - 6062) - Posted 1 week ago

“Problem with the sizing”

Helpful Report

(Vuori - Online) - Posted 1 week ago

“I ordered one and the confirmation didn’t come to me so I thought it didn’t go through. I then tried again, ended up getting two. Only wanted one.”

Helpful Report

(Vuori - Online) - Posted 2 weeks ago

“After purchasing another 4 pairs of all my feels leggings I have confirmed they don’t stay up and continuously roll down. Such a bummer considering how soft the fabric is…”

Helpful Report

(Vuori - Online) - Posted 2 weeks ago

“I specifically added items to my cart in order to reach the minimum for the holiday tote bag. I saw the tote in my cart before I checked out, but it was not included in my confirmation email and did not arrive. Upon reaching out to customer service, it seems as if the promotion I used somehow negated the tote, as the total went down. I'm not sure if that was the reason, but it was disappointing and the only response I recieved was basically a snarky "oh well, they're sold out now". I guess I'll stick to REI next time.”