Vuori Reviews

Name: Vuori
Address: 5600 Avenida Encinas, Suite 100, Carlsbad, California
Rating: 4.57

4.6 Rating 14,316 Reviews

88 %

of reviewers recommend Vuori

4.6

Based on 14,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Ryann N

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My t shirt had snags on it..”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Pant leg width much wider than what photo represented. Material not as soft as expected either. Will be returning”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Everything ended up working out but not a smooth process. I was doing a return and buying new items. I had my receipt. Instead of crediting back my credit card, the sales gal gave me gaudy card which then had a remaining balance on it. I didn’t want a gift card. They ended up being able to put the balance back in my credit card but it took a few days. She should have just credited back my card from the start. Annoying.”

Helpful Report

(Plaza Frontenac - 6071) - Posted 4 months ago

“I was honestly disappointed with Vuori, especially given the price point and the hype around the brand. After only a short period of regular wear and normal washing, the color faded noticeably, making the item look worn far sooner than expected. Beyond the fading, the fabric lacks structure and support. Instead of holding its shape, it stretches out and looks sloppy, which is frustrating for a brand that markets itself as premium and performance-focused. For the cost, I expected better durability, color retention, and overall construction. Unfortunately, Vuori did not deliver on any of those fronts, and I wouldn’t repurchase based on this experience.”

Helpful Report

(Las Vegas North Premium Outlet - 6081) - Posted 4 months ago

“Your purchasing, return, exchange software needs updating. No changes after you click purchase online, exchanged in store and there was no simple “exchange” they had to refund and then manager approval to adjust pricing to match the original purchase price - didn’t even balance correctly. So complicated and a poor customer experience. Love the clothes but will hesitate to purchase online,”

Helpful Report

(McEwen Northside - 6058) - Posted 4 months ago

“Jacket was very boxy, material was rough, not what was expedited.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Love the pants. However, I did not find out that you cancelled half of my order until it arrived and it was a gift, a gift that was incomplete when given. Very disappointing. Wasn’t even given the option to have it sent later or change to something else. Terrible.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I feel like the quality has changed”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Their men’s pants are not long enough. Anyone 6’2” and over cannot wear. Would order a lot more if you had a 37” inseam like lululemon.”

Helpful Report

(Short Hills - 6062) - Posted 4 months ago

“Problem with the sizing”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I ordered one and the confirmation didn’t come to me so I thought it didn’t go through. I then tried again, ended up getting two. Only wanted one.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“After purchasing another 4 pairs of all my feels leggings I have confirmed they don’t stay up and continuously roll down. Such a bummer considering how soft the fabric is…”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I specifically added items to my cart in order to reach the minimum for the holiday tote bag. I saw the tote in my cart before I checked out, but it was not included in my confirmation email and did not arrive. Upon reaching out to customer service, it seems as if the promotion I used somehow negated the tote, as the total went down. I'm not sure if that was the reason, but it was disappointing and the only response I recieved was basically a snarky "oh well, they're sold out now". I guess I'll stick to REI next time.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Thin materail, waist band slides down”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“I wrote an email about how bad the packaging was. And there was some random picture frames in my box as well. Half of the packaging was ripped. I’m was told someone would contact me in 48 hours and it never happened”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Took over 2 weeks for delivery-didn't receive in time for family's Christmas.”

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(Vuori - Online) - Posted 4 months ago

“I never received my order.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“The pants were ill fitting and too tight around the bellly area. For mamas who have had children it would be nice to have a more relaxed fit. It wasn’t really worth the price, either. Tommy John makes a similar quality product for half the price.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“Ordering was fine ! Delivery was nit still dont have gift ordered 12/08/25!”

Helpful Report

(Vuori - Online) - Posted 4 months ago

“My package was sent via USPS and took forever to get.”

Helpful Report

(Vuori - Online) - Posted 4 months ago

Vuori is rated 4.6 based on 14,316 reviews