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Vuori Reviews

4.6 Rating 10,079 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 10,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I wanted to exchange for a different color - I went to your buckhead store and they didn’t have and would not order for me either. They credited the card used to purchase which came at the 20% discount as a first time customer. Now to get the new color I had to pay more than the original purchase. Just awful customer service.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“My original order never left the warehouse. After contacting customer support a new order was sent. The leggings themselves, were not worth waiting for. They don’t stay up and the length is really short. The jacket I haven’t even worn bc I’m pretty sour over the whole thing.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“I tried to use the 20%discount - but it didn’t appear. When I contacted your company I was told sorry - nothing we can do. Shipping took way too long.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“I paid extra for Christmas Eve delivery - and it came 12/26”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“Didn't get delivery as promised for Christmas.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“I went to your Park Meadows location to make a return. Employees were very rude to me and other customers checking out”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“Ordered coat - wrong item every time.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“Placed and order with an introductory 20% off, I needed to exchange for a better fitting size and had to return and reorder which removed my ability to use my introductory discount. I did not reorder due to that issue.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“A tear occurred after first wash”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“I ordered a pair of shorts as a Christmas gift that apparently were not in stock and didn't ship. I was not charged for the item but it caused me to scramble to replace the gift.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“i wore my new pants one time and they have snags all over them. the material is absolutely terrible.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“Sizes and fits are weird, and worst of all are not consistent across similar products.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“I never received the package. I’ve written you twice about this. I’m awaiting satisfaction. I will be contacting AMEX today to report this purchase and get a refund d.”

Helpful Report

(Vuori - Online) - Posted 7 months ago

“Purchased gifts and no gift receipts were received by recipients. Now they cannot return merchandise. Horrible”

Helpful Report

(Vuori - Online) - Posted 8 months ago

“I returned it because of size and ordered another one and got it but have never been refunded from the first one”

Helpful Report

(Vuori - Online) - Posted 8 months ago

“My 20 percent discount came to me just after I placed order. You would not honor the discount.”

Helpful Report

(Vuori - Online) - Posted 8 months ago

“Very disappointing. From the pictures & pastel colors they looked comfortable & beautiful. The actual material is not comfortable, even slightly abrasive. I've bought shorts at TJ Maxx for about half of your discounted price that are much nicer, in my opinion.”

Helpful Report

(Vuori - Online) - Posted 8 months ago

“My second order was sent to an address I did not want. I sent an email requesting a change and no one responded. I won’t be buying anymore from you. no one acknowledged the mistake nor tried to solve the problem.”

Helpful Report

(Vuori - Online) - Posted 8 months ago

“I enjoy the quality of your products but the lack of availability in sizes provides poor shopping experience. There are drastic difference in prices when I toggle between different color and sizes and it seems Vuori is more concerned about getting rid of a few items they have left in stock. For example, the helix leggings are $74 for a medium in black, but $36 for a small in a different color. It feels like I am not paying for the same quality depending on how lucky I am to get the size for me.”

Helpful Report

(Vuori - Online) - Posted 8 months ago

“Bad inventory management. Also product fit poorly.”

Helpful Report

(Vuori - Online) - Posted 8 months ago

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Vuori is rated 4.6 based on 10,079 reviews