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Vuori Reviews

4.6 Rating 11,867 Reviews

88 %

of reviewers recommend Vuori

Company Reviews

Product Reviews

4.6

Based on 11,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Vuori 5 star review on 24th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Both gift recipients had trouble getting their $150 gift cards I’m still needing to find out why my brother didn’t get his via email as requested on his birthday Won’t be doing this again Too much effort Ty wendy chayet”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“The joggers had lots of pulls on one leg and I had to jump through too many hoops to have this corrected.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“I've been wanting to connect with customer service in vain. I ordered blue and it was more slate color. I've used my 20% off on that order. I'd like a new code to reorder.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“Last order less than half arrived bc out of stock. I had delivery issues too. Re ordered and was supposed to arrive 3/6. Its 3/8 still not here. Weak for a major company.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“I wanted to love the new dream fabric but it pilled almost immediately and attracts all the things, strings, fur, etc”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“The price to quality ratio, way off. I've purchased leggings at Costco for $18 that far exceed the $98 leggings at Vuori. Do better.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“I ordered the pants. I wanted to make an exchange on the size literally did it a minute after I ordered the pants and I was told I cannot do any exchange so it was terrible customer service and I am trying to return the pants.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“A hassle full experience”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“Ordered a pair of pants on Feb 22. It is still processing. Called customer service and could not give any info on the order but said I would get an email today. Still waiting.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“I need to return my shirt that I ordered and instant out an email to your customer service and I have not heard back from anyone. It has been over 48 hours.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“the material in the Performance Jogger has changed since the last time I purchased. I do not like the new silky feel. I liked the old more cottony feel. Am returning and am disappointed.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“Ordered 2 things, 1 got cancelled but was never notified about the cancelation or why. Poor communication.”

Helpful Report

(Vuori - Online) - Posted 9 months ago

“Customer service is time consuming and ineffective.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“The worst quality polo I have gotten at this level of a brand. Yes, it is super soft but I wash it once and the fabric is already pilling. It is pilling all over the collar.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“They let me know last minute that one of teams have are not in stock after I purchase. The refund is still taking forever it’s been over two weeks. Very disappointing from Vuori”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“I recently received a jacket in the wrong size and reached out to customer service for assistance with an exchange. However, I have not received a response. I will have to take to the store to return.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“I recently (one month ago?) purchased a pair of Halo straight leg trousers. I have washed them twice on cold, delicate setting, and hung them to dry. There is a visible patch that has pilled on one leg. This was an expensive purchase for poor quality material. I wish I had bought an inexpensive pair from Target.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“I have always worn an xsm in yout tops. This one was made with a thick, material that wasn't stretchy, and the fit was super tight, and felt vert uncomfortable. The color was too bright. I did not like this top at all. I have other mock turtle necks from Vuori that I love, that is why I bough this one, but is was a disappointing.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“I had gotten it as a gift for my son. Returned it weeks ago and still haven't gotten my refund on my credit card. I've contacted through emails numerous times concern concerning this issue.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

“I love your clothes, but the sizes seem way off. One shirt size large is too big. And another shirt size large is way too small. You need to have more uniformity in your sizes.”

Helpful Report

(Vuori - Online) - Posted 10 months ago

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Vuori is rated 4.6 based on 11,867 reviews