Vuse Vibe have a Customer Happiness Grade of D. Customers love their prices but are unhappy with their customer service and refunds.
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Also, $7-$10 for one pod then around $12-$14 for two is a weird price difference.
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- Bri
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Terrible product. Consistently getting defective pods from Vuse. Overpriced and their quality is all over the place. Getting any kind of a refund is nightmare with customer service too. Don't buy this garbage, go with their competitors.
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- Anonymous
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Wasting money on a product that's leaks in your mouth when you smoke it going through so many I'm throwing money away won't refund for faulty product screw this company
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- Snow
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Never buy the four packs because 75% of the product comes damaged and over burnt and this happens 9 out of 10 times that you purchase at your local gas stations and of course like any nicotine products they do not provide refund if you walk out of the store and most cashiers are not qualified to give you a refund
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- Rom
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You can't return bad product ( which is very frequent) and even their "customer service center" is untruthful.
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- Anonymous
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Terrible product. Consistently getting defective pods from Vuse. Overpriced and their quality is all over the place. Getting any kind of a refund is nightmare with customer service too. Don't buy this garbage, go with their competitors.
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- Anonymous
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HORRIBLE CUSTOMER SERVICE.
Bought at a convenience store away from home and it never worked. Contacted customer service and they gave me instructions for sending in copy of receipt and photos, with the understanding that i would be sent some type of coupon to get a replacement.
They never sent anything so I contacted them again and resent the requested info. Once aagin, they never sent me anything.
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- MT
