VUSE Reviews

4.6 Rating 6,339 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,339 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phone:

0800 1337 350

Email:

info@goVype.com

How does VUSE deliver?
(2 years ago)
VUSE delivers items by Courier.
(2 years ago)
B

Delivery - Fast

75.00%
Industry Average
I contacted the customer service team due to a fault with a new epod2 device that I had purchased. Kiran quickly responded, asked me a few questions and issued a postage label for me to return the device, and processed the delivery of a new one, free of charge. I must say, Kiran was quick and efficient, dealt with my query immediately, and never made me wait too long for a response. Thank you Kiran, you're a credit to Vype/Vuse.
- Ryan
Yodel lost the package and a replacement was sent with next day delivery, arranged by Kiran. Good product too - has stopped me from smoking for a year now.
- Anonymous
Huge thanks to the customer service team! The delivery company screwed up and the team contacted them directly to sort it out and have. my package resent--the delivery co wouldn't help me at all.
- Anonymous