“Perfect definition of scammers. I haven’t used the site at all, they automatically renewed my subscription (I forgot to cancel so my fault) BUT the second I saw the renewal I sent an email to cancel and the refused to reimburse me, even if it was seconds after. TERRIBLE. Not to mention how terrible their predictions are. Tried during the trial last year as a beginner and it just does not work. Invest in real learning and you will make real money. Worked for me. Do yourself a favor and don’t invest one penny in this scam of a website.”
“Just watching there response to the complaints there all computer generated same answer to contact them on there sit? You twits that's what this is a site that u have no control over to answer honest reviews and sorry that most seem to thing your a sham it's how people keep from getting taken is to read other reviews ... so keep o. With the A.I (as that's who runs company ) and countinue to realize d like a robot and you will only turn good customers away .. maybe answer some of the actual issues u have at your company”
“Wallet investor is very quick to take your money and hide behind "terms and conditions" regarding subscriptions, forgetting that customer service and showing some understanding and empathy to individual customer circumstances might help them achieve better reviews. You'll also notice that many customers are not leaving "anonymous" reviews but wallet investor is saying they are and leaving a standard scripted response. If you want bad investment advice and terrible customer service, definitely use these guys.”
“this company is spam and lure you into $1 for 7 day trial and even after you cancel the trial on the same day they still charge your credit card for $99.99. Theft cannot be better than this.”
“Checked out predictions on biomarin and went against them and guess what I was right. They go against a lot of shares that have potential. CAN'T UNDERSTAND THEIR METHODS”
“100% scam to refuse refund, This site went into the site inspection within a month of my subscription payment, so I couldn't access it and I couldn't cancel the subscription. Without any notification, the one-year pass was suddenly paid and not used, so they asked for a refund in five minutes, but they said it was non-refundable and the victims overflow.”
“Even if you cancel the subscription on the same day they charge your credit card (forgot I even had the service since I wasn't using it) they will not refund you. They have an out that once charged you cannot cancel. If they were confident as a company of their product, they would allow you some warning before the renewal date. BUYER BEWARE.”
“It's a scam after the $1 trial if you forget to cancel they'll charge you for the year and claim you are not eligible for a refund. I contacted them and canceled the subscription within 5 mins of payment being processed.
Your only option is a credit card chargeback.
________________________________________________
Thank you for contacting us.
We are sorry to inform you that you are not eligible for a refund. Please see the relevant section of the Terms of Service below. You cancelled the subscription after the deadline.
Users must agree to the terms of the 7 days trial before completing the subscription process by confirming the following on the subscription page: "By clicking Join Now, I acknowledge that I can cancel any time during the trial period. After the seven days trial period I authorize you to charge my card with the annual subscription fee of $99,99. I have read and understood the Terms of Service and the Refund Policy."
The Terms of Service- which must be accepted before completing the registration- states the following.
1 USD - 7 days Trial Terms
If you signed up for our premium services with the 7 days trial subscription, you have seven days to cancel the subscription, otherwise you will be automatically charged for the yearly subscription. You can cancel the subscription after logging into your account under the Subscriptions menu by clicking the cancel subscription button. By clicking the cancel subscription button you cancel the subscription and you won’t be charged. The seven days trial period provides users with the opportunity to try the premium service without any restrictions, and to cancel the subscription in case they are not satisfied. As a result, after the seven days trial period is over we cannot grant a refund to the user. There is no refund for the seven days trial for which users are charged 1 USD and there is no refund for the yearly subscription.
Kind regards,
WalletInvestor Team”
“Here's the truth about WalletInvestor. You can test it yourself. After signing up for their $1 trial, I wrote down their weekly price predictions for a number of different cryptocurrencies (Altcoins). ALL of their predictions are wrong! According to them, the prices were meant to go down (way down!), so I held off from buying, only for the prices to shoot up! It has been a dull week with the bitcoin and ethereum on downward or stagnant trend, hence no reason for the altcoins to really shoot up, but they did! Another thing to notice is that their price prediction change daily. So if you make an investment based on their today's data, and you come back tomorrow to check the data, it would be radically different than yesterday as they change their prediction every 3 mins or so.
Ask yourself, how do you feel about making investment decisions based on an advice that changes every few mins?”
“They make it extremely difficult to cancel your subscription. I still can't figure it out. Why do they make it so hard? So they can steal your money.”
“Nothing right with the forecast. They put any dirty wrong number can destroy people business. I give the dirty company Big Zero. Really, they are stupid, they damage people's business. Again Big Zero for walletinvestor. Really they are so dirty people.”
“The data is completely off. I lost $700 trusting in their data, and in their guarantee they promise to refund money. They have never refunded me money, and we were in the time frame of canceling also. That means another loss of $89. Whatever you do I would look for all reviews an information on the company because in my searches I have found them to be identified as scam and fraudulent company, so BEWARE!”
“Ive checked my research against wallet investor for over a year. If I would have ever listened to them i would have lost alot of money. I am up 500% from last year by NOT listening to their recommendations. Find other sources. Be Warned! Happy Hunting!”
“The data is incredibly unreliable, which is normal.
No one can give GOOD RELIABLE data on the market.
So, where's the issue?
The issue is that the data the way they present it is just plain bad. And they're VERY aware.
Any company that stands behind their product will HELP you with your payment/subscriptions. Walletinvestor? No. You cancel an hour too late? Too bad.
Their company revenue comes from forgetful people.
Not from them having a good product, and they know this.
This is EXACTLY why they will refuse to help you in any way whatsoever when it comes with payment inquiries. They even stop responding to emails.
This company is an absolute scam, there's plenty good alternatives, I'd argue even robinhood's customer support right now is better than Walletinvestor's, and that's just sad.
Edit: TO CLARIFY: I want to mention this before they respond with blatant lies like they do with other reviews.
Yes, I cancelled an hour too late, after it had already been charged. Technically I am at fault, but despite that they made no effort to resolve the issue and basically said 'No refunds, our money now, bye'.
I gave them 48 hours to respond (as it states on their websites, to give them 48 hours). This was on March 1st. It's now march 8th, will no response from them.”
