Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.46

4.5 Rating 1,276 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as described, lovely communication from staff, kept me informed on the delivery. Wallpaper well packaged.”

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Posted 5 years ago

“Absolutely 2nd to none on Customer Service! Katie was fabulous, went above & byond to sort out delivery issues”

Wallpaper Online 5 star review on 27th January 2021

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Posted 5 years ago

“Beautiful Palm Leaves wallpaper by Cole and Son wallpaper and quick delivery ❤️”

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Posted 5 years ago

“.”

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Posted 5 years ago

“Excellent speedy and efficient!”

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Posted 5 years ago

“Brilliant company. Despite the paper being out of print when we ordered it Wallpaper online kept us up to date and were really communicative, helpful and friendly. Immediately it was in we were contacted and the paper arrived the same day. Will use them again”

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Posted 5 years ago

“Horrific service.Not dispatched after 1 week.Promised it would be here by 28th January.Many emails with no real sense from them.In the end they became defensive without investigating the matter in hand,saying I was relentless in trying to get some answers.I am the customer and expect respectful service.Terrible customer service,never experienced this before.I have filed a PayPal dispute.”

Helpful Report

Posted 5 years ago

Thanks for your review. As I mentioned on your review on Trustpilot, our team weren't aware of your issue as you went directly to our supplier. Our delivery times are stated on the website, and some suppliers are slightly slower than usual for obvious reasons, of which we also outline on our delivery page. Our customer team are in touch with you, and will resolve your issue.

Posted 5 years ago

“Very pleased with my wallpaper and delivery...thank you”

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Posted 5 years ago

“It was very easy and I was very happy with the wallpaper when it arrived”

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Posted 5 years ago

“Stunning paper! Great quality and looks amazing - decorator said it was fantastic quality for the price too.”

Wallpaper Online 5 star review on 16th January 2021

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Posted 5 years ago

“Good service, fast delivery, would recommend”

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Posted 5 years ago

“Ordered a sample which arrived quickly and good size sample to show the paper, great service”

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Posted 5 years ago

“Absolutely love my new wallpaper! So easy to put on too! Looks amazing and such good quality and value”

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Posted 5 years ago

“Competitive price and speedy delivery”

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Posted 5 years ago

“The wallpaper is gorgeous. It arrived quickly and well packaged. We ordered more than was needed and returning it was easy, although I did have to pay postage. The refund was very quick coming through and it was a pleasure to have been a customer.”

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Posted 5 years ago

“I needed to buy a contrasting wallpaper when our Kitchen Door was bricked up. Wallpaper UK offer a good choice online. Their filters are easy to use and my wallpaper arrived 5 days earlier than expected.”

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Posted 5 years ago

“Fabulous service, always kept up to date with e-mails. Lovely thick wallpaper”

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Posted 5 years ago

“Excellent service fast delivery fantastic paper!!!”

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Posted 5 years ago

“Wallpaper Online were quick to answer any query I had about my order. Plus, the wallpaper order arrived earlier than expected.”

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Posted 5 years ago

“I didn't think I'd ever buy wallpaper without seeing it in the flesh, but needs must. Wallpaper arrived earlier than advised, and looks good on the walls. Would definitely buy again, although I must say I think the web site could be easier to navigate.”

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Posted 5 years ago

Wallpaper Online is rated 4.5 based on 1,276 reviews