Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.46

4.5 Rating 1,276 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service there was a mix up with delivery but once they new it was quickly and efficiently sorted for me will shop with wallpaper UK again”

Helpful Report

Posted 4 years ago

Hi there Maureen, Thank you for your review. I'm very sorry your paper hasn't arrived yet. Delivery on this paper is around 5 working days so this really should have been with you by now. I have chased up the supplier for a delivery update - I will let you know as soon as I hear back. In the meantime, I have refunded 50% of your order as an apology for the delay. Katie

Posted 4 years ago

Hi Maureen, Further to my last message, I have just emailed you to let you know that there were 3 calling cards left for failed deliveries, the paper is waiting at your local pickup point, all details have been sent over :) Katie

Posted 4 years ago

“Same wallpaper in next was nearly £20 a roll more expensive !!! Will definitely be back !!! Would love to leave a picture but room not yet finished!!!”

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Posted 4 years ago

Thanks Joanne for your lovely review, so glad you are pleased :) Katie

Posted 4 years ago

“Brilliant service answered queries instantly. Good Price and warp speed delivery.”

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Posted 4 years ago

Deborah, thank you so very much for your lovely review, I'm so happy you are pleased! Do send us over some pictures of the finished project, we love a picture! :) Katie

Posted 4 years ago

“Unfortunately I found the adhesive on this paper to not be very good. All of the edges raised and I’ve had to wallpaper paste them down which defeats the object of buying the product.”

Helpful Report

Posted 4 years ago

Hi Jo, Thanks for taking the time to leave a review. I'm glad you liked the paper, but I'm so sorry that you found the paste to be a pain. I have refunded 50% of your order as a way of apology, I have also passed your feedback on to the supplier. Please let us know if you have any further questions. Katie

Posted 4 years ago

“Order arrived quickly and in good condition”

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Posted 4 years ago

“Very good call handlers for giving good service.”

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Posted 4 years ago

Thank you James, it's much appreciated! Katie

Posted 4 years ago

“Utterly fabulous as always this is THE best wallpapers company in my opinion Always quick deliveries and easy website fabulous wallpaper from Cole and son this time cow parsley beautiful quality gang’s amazingly easy”

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Posted 4 years ago

Hi Ruby, What a lovely review, thank you so much, it means a lot! Katie

Posted 4 years ago

“Beautiful paper, fab quality, great service & most definitely order from these guys again.”

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Posted 4 years ago

Hi Mandy, Thanks for taking the time to leave a review, it's much appreciated. I'm so glad you are happy with everything! Katie

Posted 4 years ago

“Haven't put wallpaper up yet but it looks good quality nice colour and delivery quite quickly and reasonably priced”

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Posted 4 years ago

“Really helpful..katie in particular went way and above to sort a problem that arose..not product related and was my mis calculation..she solved and was very on ball”

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Posted 4 years ago

Hey Paul, Thank you so much for your review, it really does mean a lot! I hope you managed to patch everything up :) Katie

Posted 4 years ago

“Fabulous wallpaper”

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Posted 4 years ago

“Great service. Our paper selection was in stock and arrived a day before promised. When we needed an extra roll it was dispatched with the same speed. Would recommend.”

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Posted 4 years ago

Hi Judith, Thanks very much for your super review. I hope the project goes well! Katie

Posted 4 years ago

“Extremely helpful customer service...shout out to Katie, who in particular helped me. Product was excellent, exactly what I wanted after trying the sample. Im now a very happy customer who loves her newly papered wall! Would recommend this company for sure.”

Helpful Report

Posted 4 years ago

Sally, thanks so much for taking the time to write this, it's much appreciated. Do shout if you need anything else, happy to help! Katie

Posted 4 years ago

“The paper was beautiful. Better than picture. Arrived on time a little early. Great. Can't wait to start decorating. Will definitely order from u again when it comes to my bedroom. Thank u.”

Helpful Report

Posted 4 years ago

Hi Linda, Thank you so much for taking the time to leave such a lovely review, it's much appreciated. We are super glad you are happy with the order, do shout if you need anything! Katie

Posted 4 years ago

“Arrived earlier than expected, good quality wallpaper. Happy to recommend.”

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Posted 4 years ago

“Good communication and delivered when they said they would. Had a brief email chat with a member of staff who was extremely helpful”

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Posted 4 years ago

“May 2022 I ordered Woodland Chorus by Sanderson and paste. Delivery was prompt and everything had been carefully packaged. Very pleased with the quality and service.”

Wallpaper Online 5 star review on 24th July 2022

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Posted 4 years ago

“Brilliant quality and quick delivery”

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Posted 4 years ago

“Great selection of wallpapers at a reasonable price. Note I would manually check the number of rolls needed as I was advised to buy more than was actually needed (100% extra). However, there is a return option.”

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Posted 4 years ago

“Still waiting on a reply about a missing ordered that I needed asap so asked for a refund and got no reply!”

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Posted 4 years ago

Wallpaper Online is rated 4.5 based on 1,276 reviews