Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.46

4.5 Rating 1,276 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't receive the requested samples”

Helpful Report

Posted 4 years ago

Hi Judith I'm sorry to hear of the problems with your order. I've asked the team to resend the samples and fully refund you. Thanks, Josh.

Posted 4 years ago

“I was happy with ordering process. The prompt delivery and the quality of the wallpaper. Would diffinately order again.”

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Posted 4 years ago

“Haven’t used Jane Clayton before. IT payment problem when ordering on line. Left a vm. I rang again and Nola took my order. Jess did follow up call on my vm. Apologised for difficulty Explained Company policy. Very helpful. Now looking forward to receiving my wallpaper order!”

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Posted 4 years ago

“Great prompt service and delivery”

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Posted 4 years ago

“Great selection of wallpaper at reasonable prices, good service and quick delivery.”

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Posted 4 years ago

“Good choice of wallpapers from all the leading brands, wallpaper well packaged and delivered quickly, good customer services support”

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Posted 4 years ago

“Very prompt service”

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Posted 4 years ago

“Very pleased with the wallpaper colour was the same as the picture great”

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Posted 4 years ago

“I didn't receive a correct sample. I have emailed customer services and received no responce to date”

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Posted 4 years ago

Hi Brigid I apologise for the issues with your sample order. I understand the team has already resent your samples and fully refunded you. Thanks, Josh.

Posted 4 years ago

“I haven’t even received the sample and I never received a despatch email or anything”

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Posted 4 years ago

Hi Zoe I apologise for the issues with your sample order. We've fully refunded you, and resent your samples. Thanks, Josh.

Posted 4 years ago

“Lovely quality wallpaper, I've had a fee from this firm and would definitely recommend it. Fast delivery too.”

Wallpaper Online 5 star review on 20th October 2021

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Posted 4 years ago

“EXCELLENT SERVICE PROVIDED FROM SOURCING TO DISPATCH”

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Posted 4 years ago

“Great service and a varied collection of interesting Wallpapers to choose from”

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Posted 4 years ago

“I very much appreciated the wallpaper calculator for my chosen paper . the delivery service was excellent and customer service e mails very prompt. Thank you”

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Posted 4 years ago

“Everything 5 stars!”

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Posted 4 years ago

“The blue in this blue and white paper is not very noticeable, it is almost light grey really. Having said that I love the wallpaper; great, thick quality paper and easy to apply. I used extra strength adhesive, which was a good move!”

Wallpaper Online 5 star review on 16th October 2021

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Posted 4 years ago

“I ordered many wallpaper samples, was charged for all of yet only recieved 3. Horrible service with no acknowledgment of samples not being delivered or a refund being sent.”

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Posted 4 years ago

Hi Kunwal I understand you were emailed on the day of the order about this issue. We have fully refunded you and apologise for any inconvenience caused. Thanks, Josh.

Posted 4 years ago

“Not a good first impression. Was given a date for delivery but nothing has arrived. Also sent 2 emails and not heard back.”

Helpful Report

Posted 4 years ago

Hi Monique I apologise for the issues with your order. I understand our team has already been in touch and provided a full refund. Thanks, Josh

Posted 4 years ago

“Quick service”

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Posted 4 years ago

“I have had to return the wallpaper I purchased and the returns process was so quick and easy. Customer service is outstanding. Emails answered within hours. We’ll done. Absolutely brilliant service”

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Posted 4 years ago

Wallpaper Online is rated 4.5 based on 1,276 reviews