Login
Start Free Trial Are you a business? Click Here

WarmlyYours.com Reviews

4.8 Rating 450 Reviews
95 %
of reviewers recommend WarmlyYours.com
Read WarmlyYours.com Reviews
Visit Website

Phone:

800-875-8585

Email:

info@warmlyyours.com

Location:

590 Telser Rd,
Ste B,
Lake Zurich
Illinois
60047

Write Your review

I have been using WY electric floor heating systems in my remodeling projects, and my own home, for over 2 decades now. At the end of the day, they are the most luxurious product that can be added to a home for the cost. It does not need to be a multi million dollar home to justify the adding heated floors to any job, especially a tiled bathroom. My customers absolutely love there warm bathroom floors. The added electrical cost is insignificant when you consider that the added heat means any other heat source in the space has to run less. The staff has always been super helpful with the design layouts. Everything I need is included in the package when it arrives. Having never received a call back about a system I installed speaks to the quality of the product.
Helpful Report
Posted 6 months ago
I installed a heated floor in our basement bathroom in 2003. Back then I researched suppliers and the cost was all about the same - but WarmlyYours had higher ratings, so I went with that. Boy was I glad I did! The reason for those ratings was the service. I'm pretty handy, but this project was new teritory for me. I got it finished, and wow what a difference! My wife was mad because the little bathroom in the basement was now the nicest in the house!! Fast forward to two years ago, and the controller went on the fritz. Twenty years of running perfect in a high humidity environment... to be expected I guess. Anyhow, a quick call, and I was put in touch with a tech person who walked me through testing the controller to find out the issue. Once determined that I needed a new one, they matched an upgraded one to the system, and gave me a hefty discount (I think 40%) for my trouble. After twenty years though I expected to pay full price so I was completely surprized. I got the new controller, hooked it up, and it has been running great since. I can't say enough about their customer service, and the fact that they stand behind their product 100 percent. Who does that in todays world??
Helpful Report
Posted 6 months ago
I have many of the Warmly Yours radiant heaters throughout my house. I find the heat they produce to be very comfortable and efficient. I don't know what I'd do without them.
Helpful Report
Posted 6 months ago
I had a defective thermostat for my heated floors and although it was out of warranty, Warmly Yours gave me a good price on a replacement, which works very well. My only suggestion is that Warmly Yours should work with Home Assistant, an open source home automation system, to integrate their thermostats. Many other companies have done that and increased their sales.
Helpful Report
Posted 6 months ago
Excellent product and excellent staff!
Helpful Report
Posted 6 months ago
I have purchased 2 Warmly Yours towel warmers over the years. They both have worked flawlessly and I absolutely love having a warm towel waiting when I get out of the shower! I would highly recommend Warmly Yours, they are easy to work with and their products are excellent!!
Helpful Report
Posted 6 months ago
We first purchased an indoor floor heating system from Warmly Yours back in 2006. Since then, we purchased a second system for another room, and then upgraded after that years later. We required technical assistance after the Texas freeze (storm Uri) in 2001 - and the technical team was amazing with me and with our electrician. We worked mostly with Anatoliy Isayenko, who is incredibly skilled working with both laypersons and professionals. We also worked a good bit with Kerilyn Merritt, who provided outstanding care throughout our upgrade process. I frequently tell people what a great product you have, and even more - what capable, dedicated professionals are on the team.
Helpful Report
Posted 6 months ago
Great product. Controller went bad after a few years, but it was easy for me to replace.
Helpful Report
Posted 6 months ago
Your customer service rep was very helpful when our original thermostat stopped working. His instructions testing the original device were clear. The replacement device is so much easier to operate than the original! I am very happy. Thank you.
Helpful Report
Posted 6 months ago
We purchased a heated towel bar because our contractor was familiar with your products and they were able to give us a better price instead of us purchasing the same product from a different source. Everything works fine. The only reason for my 4 star review, instead of 5, is due to the fact it doesn't heat as hot as we would like. We had purchased another brand for our guest bath and that one heats better.
Helpful Report
Posted 6 months ago
Great product & serice even years later
Helpful Report
Posted 6 months ago
We've used the WarmlyYours under floor heating in two bathroom remodels, and we love it! So does everyone else who visits our home. Great product and customer service.
Helpful Report
Posted 6 months ago
Great product Helpful people Easy access to information
Helpful Report
Posted 6 months ago
Excellent customer service!!! Floor heating system is excellent! Wall towel heater takes a long time to heat and doesn’t make the towels very warm.
Helpful Report
Posted 6 months ago
I have purchased from Warmly yours twice
Helpful Report
Posted 6 months ago
Warmly Yours has always supported me when I have questions. They are proactive, interested in helping, and know their products well.
Helpful Report
Posted 6 months ago
Jennifer Stastica was very helpful in completing our order quickly and correctly.
Helpful Report
Posted 6 months ago
What an amazing company. The service we received has been truly amazing. The product itself has been an excellent investment. Our installer said the product was easy to install and great quality. We had an issue with our thermostat, the screen was glitching, warmly yours quickly sent us a replacement with no questions asked. We also had their service department walk us through setting it up. We are so grateful for the service we received. Love that customer service was easy to get ahold of, which to respond, easy to understand and wonderful to work with. I highly recommend Warmly Yours you aren’t just getting a great product you are getting a great company to work with too.
Helpful Report
Posted 6 months ago
Very helpful US based technical support staff if you have any problems. Same for the sales team. Our system was installed in 2008 and only issue has been an electrical component wore out in the power supply. This failure could have been the result of nearby lightening strike, but again great technical support in diagnosing the problem. Our system is installed under slate tile in a kitchen dining room in central Texas.
Helpful Report
Posted 6 months ago
Works well, competitive pricing , reliable now for 3 years
Helpful Report
Posted 6 months ago
WarmlyYours.com is rated 4.8 based on 450 reviews