WasteOnline Reviews

Name: WasteOnline
Address: River Torne House, 323 Bawtry Road, Doncaster, Doncaster
Rating: 4.61

4.6 Rating 2,616 Reviews

90 %

of reviewers recommend WasteOnline

Company Reviews

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Phone:

0845 176 0020

Email:

contactus@wasteonline.uk

Location:

River Torne House, 323 Bawtry Road, Doncaster
Doncaster
DN4 7PB

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WasteOnline 3 star review on 24th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service will use this company again.”

Helpful Report

Posted 4 years ago

Hi Jacqueline, Thank you for your kind words, we appreciate it. We look forward to seeing your future orders drop in and we will be sure to take care of you. Many thanks, The WasteOnline Team

Posted 4 years ago

“Service was spot on,nothing was too much trouble for the drivers,had a laugh with him as well, will deffo use them again 👍”

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Posted 4 years ago

Hi Ronnie, It's great to hear you enjoyed the service, we will be sure to pass the positive comments onto the skip supplier for you! Many thanks The WasteOnline Team

Posted 4 years ago

“Brilliant always use them”

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Posted 4 years ago

Hi Lee, Thank you for your repeat custom, we appreciate it! The WasteOnline Team

Posted 4 years ago

“Timely and efficient service When I asked for a weeks extension it was granted immediately without further charge”

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Posted 4 years ago

Hi there, Thank you for kind words, we always aim to please. We are happy we were able to meet your needs and requirements on this occasion. The WasteOnline Team

Posted 4 years ago

“Very happy with the service the driver was very helpful on putting the skip as close as possible to where I wanted it and was collected with no problems 😊”

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Posted 4 years ago

Hi Darren, We are pleased to hear you were happy with the service, we appreciate your kind comments! The WasteOnline Team

Posted 4 years ago

“Delivery was 4 days after promised, worse still I had to chase rather than someone call me to explain there was an issue. Even when I arranged for collection to be extended by the 4 days, the message clearly didn't get through to the skip company as they turned up to collect on the original date. Thankfully dealing with the skip company directly was more useful and after quick call to them we got it sorted and they came back 4 days later. Using an Intermediary is supposed to make life easier, not harder. They take your money and that's all they really care about. Any issues you'll have to sort yourself. Won't be using them again, hopeless.”

Helpful Report

Posted 4 years ago

Hi Rich, I am sorry to hear you were displeased with the service we provided, I have looked into this for you as a matter of urgency and can see that the supplier did not book the delivery on when we first requested, thus causing the initial delay with delivery. We try our best to meet customer needs and sometimes being an intermediary requires the third party supplier to comply as well. Unfortunately on this occasion there was a breakdown with them receiving our initial order. We hope we can rectify this in future for you by giving us another opportunity to show you how well we usually work. Many thanks The WasteOnline Team

Posted 4 years ago

“Delivered on day request and taken away on the day requested. I even extended the amount of time I had the skip for. Very happy with the service.”

Helpful Report

Posted 4 years ago

Hi John, Glad to hear that your service was as you expected, we strive to achieve this with every order. Thank you for your kinds words. Many thanks, The WasteOnline Team

Posted 4 years ago

“Good value for money, skip was delivered and collected as per agreement with no problems.”

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Posted 4 years ago

Hi Robert, It's great to hear your kind comments and we are thankful for your custom, please do not hesitate to use us again in future! Many thanks, The WasteOnline Team

Posted 4 years ago

“Magda is lovely but skip arrived two days late which causes lots of hassle and should have been picked up last Friday…still waiting! No discount for poor service…”

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Posted 4 years ago

Hi Laura, Thank you for your kind words regarding our staff, we have investigated this with the supplier to ensure this does not happen again. We do not wish to cause any hassle or inconvenience and we certainly hope if you ever need a skip again you can rely on us to provide a significantly better service moving forward. Many thanks, The WasteOnline Team

Posted 4 years ago

“Eccellent service. Delivery and pick up on time”

Helpful Report

Posted 4 years ago

Hi Ian, Thank you for your kind words, we appreciate it! The WasteOnline Team

Posted 4 years ago

“Good apart from my date of delivery was changed so I had to rearrange my helpers”

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Posted 4 years ago

Hi, We apologise for any inconvenience caused by this, we certainly hope the rest of the experience was as you expected however. We trust this has not put you off using us again as we would like the opportunity to make this up to you. Many thanks The WasteOnline Team

Posted 4 years ago

“good will recomend”

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Posted 4 years ago

Hi, Thank you so much for your kind words, much appreciated. Many thanks, The WasteOnline Team

Posted 4 years ago

“Skip arrived on time and was positioned where I indicated on order, and picked up on the day requested”

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Posted 4 years ago

Hi Iain, Thank you for your kind review, we are glad that our service met your needs and requirements, we hope we have left a lasting impression. Many thanks The WasteOnline Team

Posted 4 years ago

“The cheapest around & very efficient, arrived & collected on the requested dates.”

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Posted 4 years ago

Hi there, Thank you for the great review, we are proud that we can offer such great prices and meet customer needs by delivering and collecting on the dates they request. Many thanks, The WasteOnline Team

Posted 4 years ago

“The skip arrived a day late and is currently still sat on our driveway 2 days after the collection date. There has been no communication as to the lateness of either drop off or pick up. The 3 stars however are for availability and price.”

Helpful Report

Posted 4 years ago

Hi Mike, We are sorry to hear about this, after close investigation we notice the supplier in this instance has reported some difficulty with their drivers not coming in due to sickness, which unfortunately has had a domino effect and caused delays not only to yourself but others as well. We can only apologise for this inconvenience and if you ever need a skip in future we invite you to use us again so we can show you how well we usually do things. Much appreciated The WasteOnline Team

Posted 4 years ago

“Fast and efficient service. Skip was dropped off and collected on dates requested. Cheap price also. Will Use again.”

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Posted 4 years ago

Hi Anthony, It's great to hear such nice comments about the efficiency and price of our skip services. We welcome you back any time and can't wait to provide you with a great service again! Many thanks The WasteOnline Team

Posted 4 years ago

“Great service from start to finish, friendly and very helpful”

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Posted 4 years ago

Hi Cathy, We love to hear such nice positive feedback about our company and staff, we hope we can work again with you in future! Many thanks, The WasteOnline Team

Posted 4 years ago

“Delivered and collected on time. No issues. Seamless.”

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Posted 4 years ago

Hi Kate, Thanks for your lovely comments, we really appreciate it! Many thanks, The WasteOnline Team

Posted 4 years ago

“Delivered on time , Collected on time , friendly guys , would use again and forgot to mention great price !”

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Posted 4 years ago

Hi Mark, Thank you for your great comments about the company, we strive to be the best we can and knowing we met your needs and requirements regarding price and efficiency is fantastic. Many thanks, The WasteOnline Team

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Hi there, Thanks a lot we appreciate it! All the best The WasteOnline Team

Posted 4 years ago

WasteOnline is rated 4.6 based on 2,616 reviews