WasteOnline Reviews

4.6 Rating 2,615 Reviews
90 %
of reviewers recommend WasteOnline
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Phone:

0845 176 0020

Email:

contactus@wasteonline.uk

Location:

River Torne House, 323 Bawtry Road, Doncaster
Doncaster
DN4 7PB

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Anonymous
Anonymous  // 01/01/2019
The delivery date was delayed at short notice from a Friday to the following Monday. The collection was booked for the 17th June but was not collected until the 24th June. The emails sent from the site address owner enquiring when the collection would be made were ignored. I won't be ordering another skip through this company again.
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Posted 2 years ago
My skip arrived on time and was collected on the day as arranged
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Posted 2 years ago
The skip was delayed twice but Customer Services we’re very helpful. They moved the collection date with no fuss
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Posted 2 years ago
followed my instructions to the letter. delivered and removed on the agreed days.
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Posted 2 years ago
Very good
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Posted 2 years ago
very good price, good communication and delivery and collection times as promised. highly recommendend
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Posted 2 years ago
Very impressed with the service we received.
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Posted 2 years ago
Exceptionally poor service requested Friday collection and still not collected on Monday . Only means of communication is by email with very non comital responses
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Posted 2 years ago
Had to chase for skip delivery multiple times. Had I chase for skip pickup. Skip still in my drive despite being told it was booked in. I understand the 72 hour thing in the Ts and Cs however and sorry to one job you but it’s not hard. Won’t use again
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Posted 2 years ago
I placed the order for my skip & was told it would be delivered on the following Tuesday. Then I got an email saying that it couldn't be delivered until Wednesday. Then I got another email saying it would be delivered on the Thursday. It was duly delivered on the Thursday.....at 6.15am Thus waking not only my client up but most of the neighbours as well. I doubt very much that I will be using this company again. Shoddy service all round.
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Posted 2 years ago
Didn’t deliver on promises made
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Posted 2 years ago
I find it amazing that I have been sent this for feedback for a skip that was delivered a day late after chasing 3 times and was due for collection 2 days ago and is still sitting on my drive! If you want a reliable service and the skip on time, find another company
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Posted 2 years ago
My skip got picked up 3 days early and was also in a really bad location
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Posted 2 years ago
Didn't deliver skip on the day advised.
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Posted 2 years ago
The customer service is only online. They will not specify when the delivery is happening. With us they actually delivered to the wrong place, and then despite assuring us they would move it on that day, they didn't turn up. It was placed on 2 resident parking spots so really really BIG complaints from the neighbourhood. Then they couldn't pick it up days later because cars were parked around it, because it was in the wrong place. They then gave us a £160 charge for failed uplift. ABSOLUTELY OUTRAGEOUS . There is no phone number and, indeed the issue is still ongoing. DO NOT USE THIS COMPANY, IT IS A FRAUD
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Posted 2 years ago
Good service, zero hassle!
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Posted 2 years ago
Hi Huw, Thanks for the great comments, we're glad you found our service stress free and efficient! Many thanks, The WasteOnline Team
Posted 2 years ago
Quick delivery. No hassle.
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Posted 3 years ago
I was really impressed with WasteOnline. The skip was delivered and picked up promptly, was a good price and was placed exactly where I asked the gentleman to place it. I will definitely use them again.
WasteOnline 5 star review on 30th March 2021 WasteOnline 5 star review on 30th March 2021
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Posted 3 years ago
Hi Ruth, we are so pleased to hear that the skip was delivered exactly as you would have hoped! Thanks again, the WasteOnline Team.
Posted 3 years ago
Excellent service.
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Posted 3 years ago
Prompt, efficient, courteous.
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Posted 3 years ago
Hi Will, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.
Posted 3 years ago
WasteOnline is rated 4.6 based on 2,615 reviews