Webkul Reviews

4.1 Rating 268 Reviews
79 %
of reviewers recommend Webkul
4.1
Based on 268 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Webkul 5 star review on 20th January 2023
Walter
Webkul 5 star review on 14th December 2022
Nalaka Viraj
Webkul 1 star review on 6th May 2022
Remy
Webkul 1 star review on 6th May 2022
Remy
Anonymous
Anonymous  // 01/01/2019
Better to not buy anything from them. They just want to pay for continuous renual of their customer service periods. THe module - Prestashop Redis they sold me was useless without their manual override which is not adivised by Prestashop at all. Then my site collapsed when I tried to uninstall. Useless module, worked for a week until the first minor prestashop udapte. Avoid them.
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Posted 2 years ago
odoo to quick books extention dosnt work at all support trying to get money out of me for there poor coding
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Posted 2 years ago
Not happy, their shopify auction app (I use at least 4 times a week on my website) is now costing me money because the auction will just STOP, showing "please refresh page" causing my items to go for the BARE MINIMUM at a price that I have to honor! The rest of the 5 star reviews on this are obviously fake. Customer support or lack there of is complicated and annoying. been working on this thing all day and I've got one response so far that was far from helpful. Fix your problems WEBKUL or stop charging people to use your broken products.
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Posted 2 years ago
The worst company we have ever dealt with. Webkul are unprofessional and unreliable. Getting support for their addons especially the WooCommerce CS-Cart addon, was terrible. The addons never worked properly and still dont. I was forced to remove a bad review for their addons before they agreed to give me support on my problem. They can't even speak proper English. Avoid at all costs
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Posted 2 years ago
Bad product, takes days just to get any assistance. Product does not work correctly. And then if you go out of your 3 months "free" support, it costs you almost the same amount as product to get any further support. Will rather go somewhere else.
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Posted 3 years ago
Very unprofessional team and lack communication between there teams. After spending thousands of dollars on this company, our server, email and app is still not properly set up and simply does not work. We give you guys one more week to complete our job before we initiate a refund. I doubt the positive reviews from others on this page.
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Posted 3 years ago
Absolute fraudsters. Make you buy a plugin and then switch the terms and never respond. Demand more money. NEVER AGAIN. Fake 5 star reviews on their site and hiding negative comments. ABSOLUTE FRAUD.
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Posted 3 years ago
we need refund, because their Indonesian Shipping Module is not working properly on my site.
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Posted 3 years ago
i don't recommend this company losing your money and lost your time i spent with them a lot of money around 20 module and mobile app codding is very bad and supporting is verbed just pay more money and all time module have an error and the support team they aren't friendly and the aren't helpful you need to send more emails to explain to them your issue you need to make a video too to tell them how it's work last contact with them just app PayPal to mobile app they are looking for 450$ dropshipping module all time they closed API from them side this is dirty work i will report this to opencart.com i have a lot of problem with all module i had purchased from them.
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Posted 3 years ago
The extension are with bugs, support is poor they rectify one thing makes other things error, then again we need to inform them, same story goes on .... support is slow you just need to run behind them.
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Posted 3 years ago
Bad is support, they have dev team fresher they learn on your project & agent get change every week. Be careful not up to the mark, with no return policy. Amasty is good with 6month support and return policy
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Posted 3 years ago
Absolute fraudsters. Make you buy a plugin and then switch the terms and never respond. Demand more money. NEVER AGAIN. Fake 5 star reviews on their site and hiding negative comments. ABSOLUTE FRAUD.
Helpful Report
Posted 3 years ago
terrible .. i bought magento 2 marketplace multi vendor with shipping module .. then did not work properly and they made my themes scrambled .. asking for refund and no answer.
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Posted 3 years ago
Completely unprofessional company. Does not respond to support requests. When they do respond, it's a one or two sentences with NO explanation of the modifications and fixes. They just assume you'll be foolish enough to trust them. They take forever to respond, their skype chat lies and say they will respond right away. I cannot recommend this company. Too many issues.
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Posted 3 years ago
Miss leading company Webkul, does not know customer service .. wasting customer time with there internship candidate & charging 25 USD per hour for that ... who cant able to resolve the error ..in short taking money from us to train there staff
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Posted 3 years ago
not recommended, they never do refund full of bug. Shame to sell this, poor company
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Posted 3 years ago
I am a very dissatisfied customer, the module does not work as desired and refuses to refund. I had to buy a module from another company which works perfectly. I have wasted money and time. Stay away!
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Posted 3 years ago
If you are looking to be scammed use this company for your solutions. i spend over 500$ on a delivery solutions but from the first day it was a nightmare. the full of excuses and liars
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Posted 3 years ago
the worst customer support ever may reoly after 3 days
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Posted 3 years ago
don't do this mistake the worst customer support ever you will feel like you are talking to robots every small move they want you to buy more support no, thanks
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Posted 3 years ago
Webkul is rated 4.1 based on 268 reviews