Wedding Mall Reviews

Name: Wedding Mall
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 206 Reviews

92 %

of reviewers recommend Wedding Mall

4.7

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Wedding Mall 5 star review on 1st June 2025

Anonymous // 01/01/2019

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“They are very good to deal with. My order arrived quickly and was well packaged. I ordered a mixture of things including silk flowers and the quality of the items were second to none. The silk roses look real, they are quite stunning and the colours are exactly as pictured and described. I also ordered a white glittered garland for next Christmas and that is lovely too, again exactly as described. I was very impressed with all aspects of my order. Wedding Mall are not expensive for the quality of their products. I would highly recommend this company.”

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Posted 1 year ago

“Amazing products and service as usual. Order quite often from these for my business and they never fail to deliver.”

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Posted 1 year ago

“As described and post was on time thank you”

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Posted 1 year ago

“Easy to order. Good communication re delivery.”

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Posted 1 year ago

“I love the log slice, can't wait to use it. Thank you”

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Posted 1 year ago

“My items, arrived well packed and before the time estimated.”

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Posted 2 years ago

“Order arrived promptly, fantastic packaging for a fragile item. Exactly as described. Highly recommended”

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Posted 2 years ago

“Easy to navigate site and check out.”

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Posted 2 years ago

“Very pleased with the candles and the prompt service. Thank you”

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Posted 2 years ago

“I'd been looking for a tall flower vase for ages and I found this one.Its perfect and was a great price too.Thanks.”

Wedding Mall 5 star review on 6th January 2024

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Posted 2 years ago

“Excellent! quality, fantastic price. I will certainly buy from yourselves again”

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Posted 2 years ago

“They sell lovely items, safely packed.”

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Posted 2 years ago

“I ordered three slices of wood from Wedding Mall, they were the only supplier I could find who offered such wood at the greater thickness I required. The wood arrived in excellent condition in a rapid time, and it was securely packaged. I am very pleased; thank you.”

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Posted 2 years ago

“Really badly. I genuinely wouldn’t have sent me the option to review you lol”

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Posted 2 years ago

Hi Gareth, I'm sorry you had a bad experience here. I can see you had a broken wood slice which you emailed about. Unfortunately some products do get damaged from time to time by the couriers but we always help out afterwards. I can see you were offered either a replacement or refund and opted for a refund which has been processed.

Posted 2 years ago

“Lovely quality products. Perfect for my daughters wedding. Very prompt efficient delivery.”

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Posted 2 years ago

“Excellent service good value and exceptionally punctual”

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Posted 2 years ago

“The customer is diabolical. I had to chase and chase for a reply to my emails. Called office between 9 -5 (approx 11.30am) and on a friday, but message sent office is now closed, opening times are mon - fri 9am - 5pm !!!! Am still waiting for my refund of the discounted code that wouldn't apply. Is this just a ruse to get people to order from you, knowing that the discount cannot actually be applied. Very strange !!! I will never use this company again!!!! With regards to the below, I communicated via all 3 channels and only got resaponse from Vanisha on live chat. By the way it was tjhis individual that confirmed I will get the discounted refund. But I am still waiting for this, so when will this be ?”

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Posted 2 years ago

“Great order as expected Happy with purchase”

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Posted 2 years ago

“Scam company!! Unable to get in touch .. via phone email or complaints number!! You have £70 of my money and I have still not received my product!! That I ordered 30th November!!”

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Posted 2 years ago

“Absolutely love my flowers- look amazing Thank you so much”

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Posted 2 years ago

Wedding Mall is rated 4.7 based on 206 reviews