Wedding Mall Reviews

Name: Wedding Mall
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.66

4.7 Rating 145 Reviews

92 %

of reviewers recommend Wedding Mall

4.7

Based on 145 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Wedding Mall 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent value for money and quick delivery.”

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Posted 1 year ago

“Everything was first class. Easy ordering process, delivery speedy. Really pleased with quality and price of goods ordered. Would definitely recommend this company.”

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Posted 1 year ago

“Great product and very efficient service. Delivery was also very quick.”

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Posted 1 year ago

“Quick delivery and great range of artificial flowers”

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Posted 5 years ago

“Fantastic range of wedding decor, very reasonable prices and fast delivery. Site is easy to navigate and find what you need”

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Posted 6 years ago

“Beautiful large flowers”

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Posted 3 weeks ago

“quick delivery, well packed, exactly as described - easy to assemble”

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Posted 4 weeks ago

“Good quality products and quick delivery. However, the candles I ordered are smaller than I was expecting.”

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Posted 6 months ago

“They are lovely but are too small hence they do not suit my purpose. I have returned them and requested for a refund.”

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Posted 7 months ago

“brilliant service and value for money on sweetheart flower vase”

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Posted 8 months ago

“good quality tumblers. Postage charge too high.”

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Posted 8 months ago

“Bought these for my daughters wedding in 6 weeks time for table decorations with a few twigs of gypsophlia think they will be perfect”

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Posted 9 months ago

“Lovely looking candles, nice and glittery”

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Posted 9 months ago

“nice website only tho g was on the picture the flower showed as a lovely light pink but when it came it was purple which was very disappointing…”

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Posted 1 week ago

“The bouquets are chipped and not the best quality quite dissatisfied Service fast though”

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Posted 3 months ago

“Not as expected”

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Posted 9 months ago

Thank you for your feedback. We are terribly sorry to hear that your order was not as expected. We will contact you shortly to look into this for you. Kind regards, Wedding Mall.

Posted 9 months ago

“Shipping is ridiculously slow.”

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Posted 1 month ago

“Really badly. I genuinely wouldn’t have sent me the option to review you lol”

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Posted 5 months ago

Hi Gareth, I'm sorry you had a bad experience here. I can see you had a broken wood slice which you emailed about. Unfortunately some products do get damaged from time to time by the couriers but we always help out afterwards. I can see you were offered either a replacement or refund and opted for a refund which has been processed.

Posted 4 months ago

“The customer is diabolical. I had to chase and chase for a reply to my emails. Called office between 9 -5 (approx 11.30am) and on a friday, but message sent office is now closed, opening times are mon - fri 9am - 5pm !!!! Am still waiting for my refund of the discounted code that wouldn't apply. Is this just a ruse to get people to order from you, knowing that the discount cannot actually be applied. Very strange !!! I will never use this company again!!!! With regards to the below, I communicated via all 3 channels and only got resaponse from Vanisha on live chat. By the way it was tjhis individual that confirmed I will get the discounted refund. But I am still waiting for this, so when will this be ?”

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Posted 5 months ago

“Scam company!! Unable to get in touch .. via phone email or complaints number!! You have £70 of my money and I have still not received my product!! That I ordered 30th November!!”

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Posted 5 months ago

Wedding Mall is rated 4.7 based on 145 reviews