WeedSeedsExpress have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
I was very happy good price good service thanks reguards fred
”
- Fred
“
Great product, great price.
”
- John
“
Solid product at a fair price. Excellent shipping. Great customer support.
”
- Anonymous
“
Prompt delivery. Guaranteed results, Awesome service ! What can I say. WSE is definitely at the top of their game.
”
- Peter
“
Would recommend weedseed express to anyone,fast reliable delivery and the best seeds I've ever had.
”
- William
“
There was a delivery to a wrong address 3 hours away, (that at this time is still unrefunded/unreplaced), multiple assurances that it was going to be delivered properly by customer service, (after numerous emails), a request for me to connect with the delivery company what the problem was, (and it was in fact that they had delivered to the wrong address), which is something that they could have easily checked themselves, etc.
”
- Anonymous
“
Well what can I say , weedseedexpress are my go to Seed bank for quality seeds. I’ve always had 100% germination. Very friendly staff always there to help with any problems. Deliver on time as always and very easy for returns , excellent seed company
”
- Josh
“
have not received my seed order, you said was delivered..... set up and complete my order or refund my money. 8-7-2024
”
- Mickey
“
They advise you get a full refund but I only got half of my money back, also an email saying saying they only refund half of the money.
”
- Daryl
“
Made order 12+ weeks ago order never arrived then was only offered 75% refund then i never received the refund I'm nearly $200AUD out of pocket the staff have been so rude to me accusing me of lying about whether I received my refund or not still to this day refund never received.
Have literally asked them so many times for a resolution extremely frustrating.
”
- Luke
“
Team at weedseed have always been extremely helpful, always answering emails promptly with excellent answers and knowledge. Your service,communication, knowledge, and let’s not forget product are always SUPERIOR to anyone or any company I have ever delt with . EXCELLENT EXCELLENCE !!!
”
- Glenn
“
Got my seeds within 3 days, germinated in 2 days...excellent service. Can't wait to see how they grow.
”
- Robert
“
Prompt delivery. Guaranteed results, Awesome service ! What can I say. WSE is definitely at the top of their game.
”
- Peter
