“
Item arrived faulty & I found it really difficult to gain a returns label
”
- Anonymous
“
They make the returns process almost impossible so that people just don’t and they score for the money.
”
- Jenna Jenkinson
“
Online returns process non functional (many other customers report the same problem) and the Customer service team more interested in shuffling problem tickets around than actually helping resolve the issue.
”
- Lance Suttle-Jones
