Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,354 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy transaction, quick delivery”

Helpful Report

Posted 7 years ago

“Very pleased with Westbrook Cycles. Email responses very quick and they honoured an expired discount code. Very quick despatch and at mine within 2 days. Bike well package. An absolute pleasure to deal with. Thank you”

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Posted 7 years ago

“Thank you Westbrook Cycles for getting my CAAD12 to me so quickly and for the patience when I phoned:) Great bike and great service.”

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Posted 7 years ago

“Bike arrived very quickly, as I’d asked for a Monday delivery on the Thursday. Bike arrived very well packaged In full working order and to my amazement the tyres had all been set up tubeless. Can’t recommend these guys enough they went above and beyond. Super happy Thanks”

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Posted 7 years ago

“Fast delivery with full Tracking record”

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Posted 7 years ago

“Fast delivery with full Tracking record”

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Posted 7 years ago

“Perfect replacement hanger, arrived very quickly, thanks. I should get a spare really :)”

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Posted 7 years ago

“Great bike and a great service from Westbrook’s thank you”

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Posted 7 years ago

“Quick delivery good price not much else to say really”

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Posted 7 years ago

“Perfect”

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Posted 7 years ago

“Exactly as described - Does the job perfectly. Excellent service by Westbrook as always”

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Posted 7 years ago

“Good product fast delivery!! I do bay from them again!!”

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Posted 7 years ago

“Firstly they offer an amazing range of products. Secondly they offer purchases at low price and 0% interest. Third my application for finance was processed and approved almost instantly. Fourth I got my purchase (bike, cleats, pedals and lights) from Newcastle to Hampshire in 48 hours. Had a slight mishap with the delivery company but Westbrook were not responsible for this: in fact they dispatched my items before my trip abroad as promised. Online purchases are new to me, but this company seems to me a bench-marking one. Amazing.”

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Posted 7 years ago

“Excellent online service. I'm from Australia and i will be getting more parts through you guys.”

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Posted 7 years ago

“as always a very prompt service from westbrook cycles”

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Posted 7 years ago

“SCOTT SPARK 710 PLUSを日本から購入しました。商品は注文からたった一週間で地球の裏側までやってきました。自転車の海外通販は初めてで心配でしたが、完璧な梱包のおかげで傷も一切ありませんでした。ハンドルを組むだけの半完成品でしたが組み立ても完璧です。 GOOD JOB, THANK YOU SO MUCH!! from Japan”

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Posted 7 years ago

“Excellent service Delivered on time Professionally packaged Unbeatable price”

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Posted 7 years ago

“Brilliant service got me what I wanted very quickly”

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Posted 7 years ago

“Spot on”

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Posted 7 years ago

“Great customer service = happy customer. The bike I ordered had been damaged in storage and as it was out of stock I was offered the next model up for the same price, which was already discounted. It’s the second bike I’ve bought from Westbrook. The first bike had some early Di2 issues which Westbrook collected, repair and shipped back without question and no cost to me. I would not hesitate to look here first next time.”

Helpful Report

Posted 7 years ago

Westbrook Cycles is rated 4.9 based on 1,354 reviews