Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,350 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deal, great service, had an issue but sort, bike is now as quiet as a mouse. Deal was sorted on line but went to the shop as its a good atmosphere, very friendly and they know what they are talking about. Second bike from here and will without doubt get my next in a good few years.”

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Posted 7 years ago

“This was the second bike from Westbrook both shipped without problem to Dubai. They are extremely helpful and provide an excellent level of pre and post purchase service along with very competitive prices.”

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Posted 7 years ago

“Very helpful and great service.”

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Posted 7 years ago

“Love my new bike. Arrived exactly as scheduled with minimal final assembly required. Many thanks”

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Posted 7 years ago

“Love my new bike. Arrived exactly as scheduled with minimal final assembly required. Many thanks”

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Posted 7 years ago

“good bike and thank you westbrook cycle for your professionalism.ph FRANCE”

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Posted 7 years ago

“God service quick respond from the shop.”

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Posted 7 years ago

“I couldn’t find these shoes any cheaper on the Internet. The customer service was exceptional, I had a couple of queries which were handled very quickly and accurately. I can’t fault this purchase and would highly recommend Westbrook Cycles.”

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Posted 7 years ago

“I ordered a bike online around 3 pm Friday 25th May. All done through interest free finance. Went through in minutes. The bike was at their storage facility. They got it to the shop on Saturday morning and rang to say it was available for collection. Great service, fantastic shop and pleasant and friendly staff. Would highly recommend this shop. Already ridden my new Giant Defy Advanced Pro 0. Di2 and discs, this bike is a dream to ride. One happy customer.”

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Posted 7 years ago

“Product as ordered, fast delivery. Happy customer”

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Posted 7 years ago

“Arrived the next day - as promised. Great service!”

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Posted 7 years ago

“Fantastic service from the team at Westbrook Cycles, bike delivered quickly and after sales service brilliant. Very impressed thank you guys”

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Posted 7 years ago

“exactly the item I wanted and arrived very quickly to Canada!”

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Posted 7 years ago

“Have good stock and cost”

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Posted 7 years ago

“The bike I bought saved me over £1300 and the customer service throughout was outstanding. They gave me constant updates on delivery which gained me trust and confidence throughout. This is how all online shopping should be. Thank you!!”

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Posted 7 years ago

“Absolutely fantastic service, the price was the best i could find aswell. Greatly recommended and will be sure to use them again, thank you for such a great experience!!”

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Posted 7 years ago

“Westbrook cycles offer fantastic personal customer service and advice. They are quick to respond to any queries. I am so pleased with my CAAD 12 and look forwards to the summmer ahead. Thanks a lot Westbrook you are top!”

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Posted 7 years ago

“Well packed, competitive price, low shipping rate. Thank you!”

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Posted 7 years ago

“Better price than UK main distributor! Easy on-line ordering. Delivery very quick. (Quicker than expected). Delivery advice all the way - picked, packed, dispatched, delivery time slot. Will use again.”

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Posted 7 years ago

“Very Good.”

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Posted 7 years ago

Westbrook Cycles is rated 4.9 based on 1,350 reviews