Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,350 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very quick delivery, all in all a great on line bike shop”

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Posted 7 years ago

“Excellent service and very quick delivery, all in all a great on line bike shop”

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Posted 7 years ago

“Fantastic bike at a great price and excellent customer service...... nuff said !”

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Posted 7 years ago

“Perfect! Fast shipping!”

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Posted 7 years ago

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Posted 7 years ago

“I have dealt with Westbrook Cycles as long as I can remeber and probably bought in excess of 20 bikes. Their non pushy professional approach and willing to offer great deals is always appreciated by me and others alike, as well as time taken to ensure you buy the right bike, set up and after sales. Top shop, with top staff!”

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Posted 7 years ago

“Thanks for your great support and your excellent service!”

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Posted 7 years ago

“I bought my third bike from Westbrooke Cycles yesterday a Cannondale Synape Hi-Mod and yet again the service and attention to detail was excellent. Ken”

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Posted 7 years ago

“Very polite on the phone and helped me locate the exact part I trying to find on their online ordering.”

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Posted 7 years ago

“The service on sale and after-sale has been excellent. Thank you.”

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Posted 7 years ago

“From start to finish absolutely A1 service!! Even after sales is top notch. Couldn’t recommend highly enough”

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Posted 7 years ago

“From start to finish absolutely A1 service!! Even after sales is top notch. Couldn’t recommend highly enough”

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Posted 7 years ago

“Really pleased with the Scott especially at the crazy price Westbrook had it reduced to, such a lot of bike for the money. Overall I am very impressed with Westbrook cycles I ordered late one afternoon and the bike was dispatched the very next morning the same as the exposure light I just ordered from them I ordered Sunday night and it was through my door Tuesday. Will definitely be using Westbrook again”

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Posted 7 years ago

“Bike delivered following day, well packaged and as advertised. Excellent deal and extremelly pleased with bike.”

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Posted 7 years ago

“Awesome value, good spec and a great ride. Also surprisingly light. A+++ service from Westbrook Cycles can’t recommend them highly enough!”

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Posted 7 years ago

“Very good service, delivered quickly with no concerns”

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Posted 7 years ago

“From start to finish Westbrook are just great. I went with the intention of getting a bike I had seen on the web, just to make sure it was ok. I wanted to come away with it, however they measured me and put me on the BIKE GURU for sizing and even the set up. This was great. With this in mind and the bike absolutely correct I went to pay for it, they could have taken full money but it was in the sale, and an extra few percent off. Great price, I have since checked and no one has come close to matching the price, even on the net. Then the extras, they knocked loads of these, and gave me a few bits and pieces like spoke tighteners, valve removers, tyre liquid etc for free. Just absolutely fantastic service, never pushy. Many thanks to all that work there, this is now my second bike from here and I will be getting my next in a few years from here, no prob. Wish I could give more than 5, they deserve it. Well done guys.”

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Posted 7 years ago

“Amazing service, great price, great bike!”

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Posted 7 years ago

“I received exactly what I ordered, cannot complain.”

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Posted 7 years ago

“Great product and super price.”

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Posted 7 years ago

Westbrook Cycles is rated 4.9 based on 1,350 reviews