Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,350 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, ordered the wrong size first time round & the size I needed weren't available. I was dealing with Jason who assured me that the correct size shoes were due back in the following week & to send back the ones I had. The correct size shoes were shipped a few days later at no extra cost & arrived much quicker than expected. Excellent service & will definitely use again.”

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Posted 8 years ago

“Thank you for an easy, pleasant transaction.”

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Posted 8 years ago

“I ordered the wrong one to start with completely my fault . Phoned them up and they were great got the right one a day later . Excellent customer service and extremely quick”

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Posted 8 years ago

“I was looking for a new bike but didn't really know what. Their help and knowledge ment I found something perfect for what I want. 5 star service.”

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Posted 8 years ago

“Brilliant service from Westbrook cycles The jacket is top flight but you do pay for it None the less well happy.”

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Posted 8 years ago

“All I can say...SUPER FAST SHIPPING! Thank you so much for shipping across the Pond in under a week with standard shipping!”

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Posted 8 years ago

“All ok. Regards from spain.”

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Posted 8 years ago

“Fantastic bike great service from Westbrook cycles and cheapest on the web , thanks all at Westbrook cycles”

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Posted 8 years ago

“Professional service...”

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Posted 8 years ago

“Bought a Scott 740 Scale 2016 in Sept. Great price. Sent within days of purchase. Issue with Rideloc for front suspension. But Westbrook arranged for uplift, repaired and offered return or refund. Opted for return. They also sent a pair of V12 flats pedals for free for inconvenience. Great service, prompt responses to emails and generous compensation for mishaps. Highly recommended company.”

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Posted 8 years ago

“Had trouble identifying which version of the lever I needed for my model. Sent a couple of photos to Westbrook and they were very fast to respond with the information I needed. Would not hesitate to buy from again. Great service.”

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Posted 8 years ago

“Great part,great service”

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Posted 8 years ago

“A great mountain bike for great price. Good communication at all times to recomand again!”

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Posted 8 years ago

“Quick shipping. Good information during the transaction. Very competitative price. I recommend”

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Posted 8 years ago

“This was an excellent purchase and service was superb”

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Posted 8 years ago

“After ordering a Coannondale CAADX with these guys, I quickly discovered the bike was not what my son required. These guys were so good, I sent it back no drama's and for these ease of their help I will be using them a lot more from now on! Great service thank you:)”

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Posted 8 years ago

“Great overnight delivery service and best price got Mavic Karim wheels. Excellent.”

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Posted 8 years ago

“Very good value for money (Good price at Westbrook cycles)”

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Posted 8 years ago

“These guys are a real boon for those running older bikes (2012;old?). Parts I needed were out of stock, but ordered and received quickly. Excellent service from people who know what they are talking about, and my first port of call for spares.”

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Posted 8 years ago

“As indicated, Thanks brand new, well shipped, , good price!”

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Posted 8 years ago

Westbrook Cycles is rated 4.9 based on 1,350 reviews