Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,354 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery from a really good delivery company, item was very well packaged and exactly as advertised. A great service, thank you Westbrook Cycles!”

Helpful Report

Posted 11 years ago

“Thank you for your quick response and delivery time was super fast and you were even kind enough to swap the rear cassette for me- thankyou”

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Posted 11 years ago

“Overall a fantastic experience dealing with Westbrook Cycles from purchasing to delivery everything went very well, I was even able to change the delivery date to one that was more convenient and the on the day I was able to track the delivery lorry almost to my front door. I only have a couple of minor niggles, the first was that the bottom bracket had already been fitted to the frame which I had to remove in order to be able to do the internal Di2 cable routing and the second is that the frame is supplied with only 3 grommets to fill the Di2 cabling holes in the frame when there are 4 holes and the supplied grommets do not fit as they are oval and the frame holes are round.”

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Posted 11 years ago

“I am very impressed with the service and also the delivery date and times given. Very happy and def recommend any1 to this site.”

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Posted 11 years ago

“Excellent price and service”

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Posted 11 years ago

“Loving the new bike. Great service from the team here who were happy to answer my questions (most of which where pretty dippy) overall very pleased and they went out of their way to help. As a result I'll be ordering”

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Posted 11 years ago

“Great service from the guys - they kept me informed of my orders all the way through in an efficient and friendly manner.”

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Posted 11 years ago

“Fast delivery and great service”

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Posted 11 years ago

“1st class service would 100% buy from again”

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Posted 11 years ago

“Great item at a good price. Arrived quickly and as I was expecting. Thanks very much it should really help with my marathon training”

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Posted 11 years ago

“Ordered one morning, delivered the next, very, very impressed!”

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Posted 11 years ago

“Great service very fast delivery and was able to track item too highly recommend shop.”

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Posted 11 years ago

“Very good communication on when and what time frame my order would arrive ,quick delivery as well really good seller.”

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Posted 11 years ago

“Excellent speedy service, reliable and good competitive prices with an extensive range of products would definitely recommend.”

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Posted 11 years ago

“I ordered a Park tool from Westbrook cycles on line, and it was delivered less than 24hrs later!! Fantastic service. Well done to all at Wrstbrook.”

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Posted 11 years ago

“Bought the Trek EX Fuel 6 29er Massive £500 off in the sale! Fast Delivery :) Built it up in 3 mins, tho note to self new bike don't come with pedals! But Overall grand bike super service and Great DEAL! :D”

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Posted 11 years ago

“This is the first ever review I have done ,I usually don't waste my time but I was so impressed with the service and delivery ,I wanted to say thank you , and the price was spot on too . Again many thanks Lee stokes happy customer”

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Posted 11 years ago

“Great price ,great service ,thanks.”

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Posted 11 years ago

“I am from Germany and a first time customer, so did not know what expect. Quick service, great price, just excellent. Thanks”

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Posted 11 years ago

“Dk kunder kan roligt bestille cykel her - hurtig og professionel service.”

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Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,354 reviews