Login
Start Free Trial Are you a business? Click Here

Westbrook Cycles Reviews

4.9 Rating 1,351 Reviews
98 %
of reviewers recommend Westbrook Cycles
4.9
Based on 1,351 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Westbrook Cycles Reviews
Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Overall a fantastic experience dealing with Westbrook Cycles from purchasing to delivery everything went very well, I was even able to change the delivery date to one that was more convenient and the on the day I was able to track the delivery lorry almost to my front door. I only have a couple of minor niggles, the first was that the bottom bracket had already been fitted to the frame which I had to remove in order to be able to do the internal Di2 cable routing and the second is that the frame is supplied with only 3 grommets to fill the Di2 cabling holes in the frame when there are 4 holes and the supplied grommets do not fit as they are oval and the frame holes are round.
Helpful Report
Posted 11 years ago
I am very impressed with the service and also the delivery date and times given. Very happy and def recommend any1 to this site.
Helpful Report
Posted 11 years ago
Excellent price and service
Helpful Report
Posted 11 years ago
Loving the new bike. Great service from the team here who were happy to answer my questions (most of which where pretty dippy) overall very pleased and they went out of their way to help. As a result I'll be ordering
Helpful Report
Posted 11 years ago
Great service from the guys - they kept me informed of my orders all the way through in an efficient and friendly manner.
Helpful Report
Posted 11 years ago
Fast delivery and great service
Helpful Report
Posted 11 years ago
1st class service would 100% buy from again
Helpful Report
Posted 11 years ago
Great item at a good price. Arrived quickly and as I was expecting. Thanks very much it should really help with my marathon training
Helpful Report
Posted 11 years ago
Ordered one morning, delivered the next, very, very impressed!
Helpful Report
Posted 11 years ago
Great service very fast delivery and was able to track item too highly recommend shop.
Helpful Report
Posted 11 years ago
Very good communication on when and what time frame my order would arrive ,quick delivery as well really good seller.
Helpful Report
Posted 11 years ago
Excellent speedy service, reliable and good competitive prices with an extensive range of products would definitely recommend.
Helpful Report
Posted 11 years ago
I ordered a Park tool from Westbrook cycles on line, and it was delivered less than 24hrs later!! Fantastic service. Well done to all at Wrstbrook.
Helpful Report
Posted 11 years ago
Bought the Trek EX Fuel 6 29er Massive £500 off in the sale! Fast Delivery :) Built it up in 3 mins, tho note to self new bike don't come with pedals! But Overall grand bike super service and Great DEAL! :D
Helpful Report
Posted 11 years ago
This is the first ever review I have done ,I usually don't waste my time but I was so impressed with the service and delivery ,I wanted to say thank you , and the price was spot on too . Again many thanks Lee stokes happy customer
Helpful Report
Posted 11 years ago
Great price ,great service ,thanks.
Helpful Report
Posted 11 years ago
I am from Germany and a first time customer, so did not know what expect. Quick service, great price, just excellent. Thanks
Helpful Report
Posted 11 years ago
Dk kunder kan roligt bestille cykel her - hurtig og professionel service.
Helpful Report
Posted 11 years ago
Very fast delivery. And a great shop,would definatly recomend
Helpful Report
Posted 11 years ago
Having never dealt with Westbrook Cycles before I can honestly say the service I received was first class. From my initial contact, enquiring about a previous advertised sale price, which they were prepared to honour (although they probably won't thank me for mentioning that : )) my communications and dealings with Paul were excellent. My order was placed at 5pm on Thursday evening and my new wheels were with me (well packaged) on Monday morning, on standard free delivery. Looking forward to the weekend, with the weather forecast on the south coast saying 15 degrees and sunny, to get out there and try them out. Thanks again guys for a first class service from start to finish.
Helpful Report
Posted 11 years ago
Westbrook Cycles is rated 4.9 based on 1,351 reviews