Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,354 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason was fantastic in helping me after being hit off my bike, answering question 8 o clock at night. Fast delivery and spot on parts. A big THANKS to Westbrook, cannot wait for the sale next year for a Scott RC bike!!!?!?”

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Posted 5 years ago

“Great bike, great service.”

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Posted 5 years ago

“Excellent bike and excellent service from Westbrook Cycles at a time many others let us down.”

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Posted 5 years ago

“After bending my rear mech hanger I thought my week of cycling had come to an end while I waited for a new one to come. But after ordering with Westbrook Cycles the part was delivered in under 24 hours! Unreal service especially given the current situation. A+.”

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Posted 5 years ago

“Everything as it should be. Fast delivery even here in France. Good way to get a few more miles before buying a new wheel set. Even came with the tool to extract/install the free hub.”

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Posted 5 years ago

“Great bike, very speedy delivery and top after sales help.”

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Posted 5 years ago

“I have dealt with these lads on a number of occasions and every time I have been extremely happy. I can honestly recommend these guys.”

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Posted 5 years ago

“Great shop. Very helpful when asked questions and reply promptly. Highly recommended.”

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Posted 5 years ago

“Amazing company. Ordered the helmet received the very next day. Well packed and as expected. Great company and hope to shop with again.”

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Posted 5 years ago

“This place is amazing. Got me my part from UK to Australia quicker than I local store could get one. Actually they still can't get it. And cheaper. Love this place.”

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Posted 5 years ago

“Excellent bike my little boy is over the moon quick Dellivery all like should highly recommend”

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Posted 5 years ago

“Hi Many thanks to Jason to the quick response to my query and the prompt dispatching of the part. Excellent service!!”

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Posted 5 years ago

“Just as I wanted, well packaged and with excellent delivery service!”

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Posted 5 years ago

“Great service from the guys at Westbrook's - as always. Thanks”

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Posted 5 years ago

“Excellent service as always, James was super helpful. The bike is awesome too”

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Posted 5 years ago

“The bike is exactly what was required could have bought it in any number of places but the boys at Westbrook are fantastic - superb customer experience thanks Guys.”

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Posted 5 years ago

“Do what they do ....what else can one say...but big shout out for Westbrook Cycles ...good website, very prompt delivery (to Cambridgeshire) . I’ll Definitely be returning next time l need more parts.”

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Posted 5 years ago

“Kept me up to date when bike arrived customer service 10 out of 10.”

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Posted 5 years ago

“Very quick reply to my email regarding stock and very quick delivery. Would highly recommend.”

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Posted 5 years ago

“The bike is exactly what was required could have bought it in any number of places but the boys at Westbrook are fantastic - superb customer experience thanks Guys.”

Helpful Report

Posted 5 years ago

Westbrook Cycles is rated 4.9 based on 1,354 reviews