“I have lost count of the 5* reviews I have given f Wheelspin because of their fantastic service and Customer support. However, I am downgrading this to a 3* review because of one “far from perfect” experience.
I ordered an expensive (ish) plane and was sent a different cheaper plane in error. When I informed Wheelspin I was told they would not send my correct plane until they had received back the incorrect one that they had sent me. I appealed since I had spent over £1500 with them that month alone. So I had to relabel the box then find and drive to a DPD Return centre myself - and not even the slightest thank you, let alone compensation for my time and car usage etc.”
“Ordered a traxxas xmaxx center driveshaft. Only just made it to my door. The padded envelope was ripped and the driveshaft was poking out. Very lucky.”
