Which? Mortgage Advisers Reviews

4.23 Rating 314 Reviews
79 %
of reviewers recommend Which? Mortgage Advisers
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read Which? Mortgage Advisers Reviews
Visit Website


0800 197 8036




First FloorOne Castlepark Tower Hill

Write Your review

Tell us how Which? Mortgage Advisers made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Anonymous  // 01/01/2019
Penny Bennett @ Meridian Mortgages.

Penny is awesome and patient. She made extra effort to reach me and explained in details everything I needed to know about my mortgage application process to enable me make the right informed decision for the mortgage application.
Thank you Penny for your help. I received a mortgage offer and our house is almost ready.
Posted 1 year ago
Excellent, as a not so savvy bank expert needing to change my mortgage, Which were exemplary. Detailed, thorough, efficient, polite and above all trustworthy
Posted 1 year ago
Kerry-anne & kirsty
Posted 1 year ago
I highly recommend first mortgage on leith walk
Posted 1 year ago
Thank you to the team at Which? Mortgage Advice - they were super from start to finish. I highly recommend them, particularly Darren McAnaspie who provided exceptional advice. Thank you so much!
Posted 1 year ago
Great service.
Posted 1 year ago
my financial affairs were in a bit of a mess but which? were still able to find me the perfect mortgage, with a building society, which I was wanting rather than a bank, and it was totally straightforward and pain free. Thank you Which? for sorting my life out for me!!! They kept me updated all the way through, and were even happy to change my payment schedule to them so that I could afford it. I am forever grateful!
Posted 1 year ago
I required a specific type of mortgage which none of the high street lenders were able to supply. I contacted Which who quickly found the product I required. The team were outstanding, they kept me fully appraised on every aspect of the mortgage, fully explained everything to me, kept in regular contact via e mail and telephone. This made the whole process a smoother and more pleasurable experience. I can not sing their praises highly enough, the team at Which have been consummate professionals throughout.
Unfortunately the process took a little longer than it should have, but this was no fault of Which. I would without doubt fully recommend Which Mortgage Advisers.
Posted 1 year ago
Very helpful and efficient.
Posted 2 years ago
Just spoken with one of your mortgage advisors but didn't catch his name unfortunately! The call was around half 5 today and my name is Katie we was speaking about porting a mortgage and my options. The team member was amazing and didn't speak over me and was one of the best conversations I've had and made me understand the process ready to move and buy my second house. Thank you so much! Would definitely recommend!
Posted 2 years ago
We are not first time buyers, but after the headache of dealing with our first mortgage ourselves, we decided to use Which? Mortgage Advisers this time.

Grace and Chris, who dealt with our case, had a great knowledge of the market and were able to advise us on the the best option. They were always an email or call away, promptly replying to our questions and queries.

We would recommend them wholeheartedly. Thank you Grace and Chris for all your help!
Posted 2 years ago
i was first time buyer, Stephen and his team at sunderland branch was really helpful as I didn't know where to start,i want to thank them for all the help they gave me.
Posted 2 years ago
I first used Which? Mortgage Advisers when I bought my first home three years ago and have just renegotiated a renewal through them too. I wouldn't go anywhere else! Andrew O'Neill has been my main contact from the beginning and is extremely professional, explaining all the options clearly and answering any questions - no matter how small. I can't recommend the team enough - it's a great relief to know you have such support. Thank you!
Posted 2 years ago
Richard Weston and Grace Miles handled our mortgage application.

Richard is extremely knowledgeable and understood our needs perfectly. He was also happy to discuss various options at different stages.

Grace was very responsive and helpful, and handled our case with care and actioned things promptly.

Very happy customer, would use again (indeed I have used Which a number of times) and have recommended them to friends.
Posted 2 years ago
They found us a deal which we wouldn't have thought of ourselves which gave us a very favourable interest rate with no penalty for coming out early and no mortgage arrangement fee. They were efficient in the administration of our case and took trouble to keep us informed about its progress.
Posted 2 years ago
I must say that giving 5 stars is the only way to express how helpful Nigel Williams and Rita Koehler are. Starting with superstar Nigel who has helped me with the roller coaster changes which I faced with my lender throughout the application process of my first mortgage and Rita keeping me informed as well with every step all the way. I am more than thankful to both of them for helping me out with my application process, thanks to both of them - my application has been approved with the right figures through my lender and I am not going to have to worry regarding any financial hiccups.
Posted 2 years ago
Good unbiased information
Posted 2 years ago
We were first-time buyers and really unsure about the process of getting a mortgage, or the intricacies that arise when buying unusual properties. We were in contact with Which? early-on following the advice of a friend, and were assigned to Derek Stone as our mortgage adviser. Derek was fantastic all the way through our house search and purchase, really de-stressing the process for us at a very high-pressure time. He was very friendly, thorough with explaining things, and provided help very quickly whenever needed. We're very happy with the mortgage we got, and considered the service money very well spent. We would recommend Which? and Derek to anybody needing to get a mortgage
Posted 2 years ago
Fantastic Service. Mark and Grace were extremely helpful and guided me through things really well and kept me updated throughout. Would recommend for any first time buyer.
Posted 2 years ago
I cannot recommend Which Mortgage Advisers enough. Tara went ABOVE & BEYOND the call of duty in our opinion. And we were difficult customers! Her down to earth personality but very professional attitude made the whole process stress free and put our minds at ease the whole way through. We will never be using anyone else if we need a mortgage in the future.
Posted 2 years ago
Which? Mortgage Advisers is rated 4.23 based on 314 reviews