White Dove ŠKODA & SEAT Cardiff, Cardiff Reviews

2.14 Rating 7 Reviews
29 %
of reviewers recommend White Dove ŠKODA & SEAT Cardiff, Cardiff
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Hadfield Rd, Cardiff CF11 8WD, UK

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Anonymous  // 01/01/2019
I will never buy a seat or recommend anyone to do so. This garage has been the most unhelpful , useless dealership I have ever had the unfortunate luck to deal with . I’ve had many cars . BMW, merdecedes , Ford and more . I have always been treated well at dealerships . This is not the case here . You will not receive the service standard you get at other garages . Steer clear . This is the worst car I have ever owned from the most unhelpful , rude manufacturer
Posted 1 month ago
Appalling service my new car went in for a service last April where i stated my sensor light came on so i asked them to have a look at it. I then noticed the sensor box hanging down and the front bumper underneath the grill has been noticably damaged im still waiting for this to get sorted nearly a year later? I have contacted the company on many occasions. Can't do enough for you when you want to buy a car but totally shocking service when something is wrong.
Posted 3 months ago
Dealership heavy handed. Dispute still ongoing 9 months later picked up pre reg car broke down first time went to use would not start. No backup from Seat left stranded with no car for weeks. one thing we found out is that if you buy a pre-registered car you have no rights and you are on your own. Seat uk response for used cars to include pre-registered. We appreciate that you may remain dissatisfied with this response. However, I can advise that SEAT UK role on such matter is limited. Approved Dealer is autonomous and should a complaint arise as a direct result of the service they have provided, we are only able to liaise with them on your behalf. Kind regards D.... N... Customer Relations Manager
Posted 8 months ago
Answered all my questions, gave me options, returned my calls promptly, just was not expecting such a good service from the warranty and booking staff. Mollie was particularly good to deal with.
Posted 9 months ago
I had an ABS warning light come up on the dashboard of my Yeti, this garage charged me nearly £100 to diagnose the problem, for which they quoted £2700! I took the car away to consider this offer, took it to my local garage who fixed the problem for £78, and made me feel much better, please beware of this outrageous behaviour and always get another quote
Posted 1 year ago
Having bought two cars from you in the last year we booked them in for a service thinking we would be receiving a good standard.How wrong we were.The guy who dealt with us was extremely rude, blatantly lied to us and was very unprofessional.We will not be using this dealership in the future.
Posted 1 year ago
What a fantastic service.
Posted 3 years ago
White Dove ŠKODA & SEAT Cardiff, Cardiff is rated 2.14 based on 7 reviews