Wholesale Ninjas Reviews

Name: Wholesale Ninjas
Address: 200, Continental Drive, 200, Continental Drive, Newark
Rating: 4.37

4.4 Rating 1,116 Reviews

83 %

of reviewers recommend Wholesale Ninjas

Company Reviews

Metrics

Info

4.4

Based on 1,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Way too expensive per item compared to what you're getting. I have spent a lot of money here and have not made it back. I recently got 100 healthcare items and I will not even break even. I am not sure I can continue being a customer.”

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Posted 1 month ago

“The order was not as described. I Ordered a 100 Piece Lot and stating I will get a mixed of department brand name clothes and did not Got 65% of Brench clothes and the rest was INC and Style and Co. I did not order a Brench Lot as I see it was added to your site after my complete. Write Customer Service and nothing done. No so Happy with Wholesale Ninjas”

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Posted 7 months ago

“I was not happy with practically nothing in the box”

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Posted 10 months ago

“You show a nice product picture but it's a lie”

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Posted 11 months ago

“I will not be using this company again. Terrible inventory. Never again.”

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Posted 11 months ago

“Picture image sent products not a same. There was no invoice and detailed of the products.”

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Posted 11 months ago

“WHAT YOU ORDERED, YOU WILL NOT RECEIVED. AND THEY OVER PRICED.”

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Posted 11 months ago

“I ordered my first order 3 different lots received the wrong lot and called 18 times couldn’t get a hold of anyone only someone in sales picked up and told me I had to hang up and call back and select the prompt for customer service. I also tried to email 4 different times and no one got back to me. Would not recommend doing business with this company.”

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Posted 1 year ago

“The ad said brand makeup, it was awful most of it was revolon and some of it was open old, dried out. Was not happy with my purchase at all. Very dissapointing.”

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Posted 1 year ago

“Did not get anything pictured”

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Posted 1 year ago

“Most of the product leaked all over the box,4 brand name items in the entire box,the rest is the cheapest quality of Nail Polish on earth,the count is 10 pieces short. The worst purchase ever. Never deal with your business again.”

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Posted 1 year ago

“I was so unhappy with this lot fo not buy from them Cheap staff nothing work more them $3 or $4 No profit I contact them to return my 3 lot over $500 nothing they do not take return Never buy from them again”

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Posted 1 year ago

“Ordering is easy and seamless, but customer service is very poor! I emailed them about a damage in one of the bags because a nail polish broke and spilled all over other items, but have not received any reply since. I am a heavy repeat buyer. Now it seems to me that WholesaleNinjas is all about clients' money and do not care about after-sales service. Improve your packaging and shipping process if you are just after our money!”

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Posted 1 year ago

“I ordered an 800 piece Target clothing pallet. My disappointment here was that I received 200+ pairs of the same leggings. I received 200+ pairs of thong underwear. I only received about 100 pieces of in season items. Underwear aside of course! I also got a 500 piece jewelry box. I only received 480 pieces. Of that 12 pieces were broken. Finally, I had a health & beauty manifested pallet. 22 items were missing. One box had an open bottle of nail polish in it. This caused damage to 27 items. I called customer service and after my 3rd call, received a return call from Ivy. I emailed the pictures and details as requested over a week ago. I have emailed requesting an update, but no response. Needless to say, I am less than satisfied with this entire situation.”

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Posted 2 years ago

“I reached out after my order as there was too many open products in my order. I got one response asking for pictures which I provided. After I emailed the pictures I got ghosted. Several emails with no replies for updates just nothing. Horrible customer service and their guarantee that 95% is undamaged and unexpired is a joke. Because a guarantee means they will take care of it if it isn't right but they dont.”

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Posted 2 years ago

“The box i got was good. The only thing i didn't like was tha it has like 10%of the items expiring this months which mean i couldn't sell them as i mainly sell online besides that everything else was good.”

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Posted 2 years ago

“Very bad I received trash”

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Posted 2 years ago

“Items received were junk. Really nothing to be sold or used. I have bought several half pallets and full pallets and have always been able to make my money back plus some. With the 75 items I purchased from you it is stuff that cannot be sold online or in a garage sale. Items that need put together but their is no clue what the item is or how to put together.”

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Posted 2 years ago

“I received 2 out of my 4 boxes damaged and broken . I also received 2 duplicate boxes and Ivy w CS showed no empathy and was completely scripted in all her responses. This company completely ripped me off and refuses to make it right!”

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Posted 2 years ago

“A bunch of children's jewelry. Garbage. I gave the whole box away as a donation. There were no bracelets, no watches, no rings. Big mistake buying from you. It won't happen again. And, people will know about my experience.”

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Posted 2 years ago

Hi Douglas, Thank you for your feedback. I am very sorry your experience with your order was not as expected. We would love the opportunity to make this right for you, as children's Jewelry should not have been in your order. Please email our customer service team at customer.care@wholesaleninjas.com, and we will resolve this for you quickly.

Posted 2 years ago

Wholesale Ninjas is rated 4.4 based on 1,116 reviews