Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I’m so pleased with my table and chairs . Fantastic value for money and delivery was quick. Will definitely use your company again for future purchases. Thank you . :)”

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Posted 5 years ago

“I ordered on 1 July still waiting for my 6 Piece garden set..I am remaining positive. I have two emails stating that I will be informed when my order is despatched. Thanks”

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Posted 5 years ago

“Products and services were tip top. Will recommend.”

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Posted 5 years ago

“Their website is easy to use. We ordered a sun lounger which was delivered on the day they said. We were so pleased with it, we order another one.”

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Posted 5 years ago

“A very good service overall awesome prices. Im surprised I never have see you guys before. My only complaint was the delivery, I was assuming it would be the next day and I would receive an email but I had received it the day after.”

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Posted 5 years ago

“I got a 6 piece table chair garden patio with next day deivery for under £50! Will most certainly be purchasing from wido again! 5☆”

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Posted 5 years ago

“Good phone based customer services, product despatched almost immediately - arrived on time - Would recommend”

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Posted 5 years ago

“I’ve been asked to write a review which I thought was a joke . I ordered a table and chairs . It hasn’t been delivered. I’ve tried to contact wido by phone (don’t bother there’s nobody to answer your call) don’t bother to email them as they don’t answer those either. So they’ve taken my money and I haven’t got anything. Daylight robbery without violence. Do not order from these shysters . Had to give one star as zero isn’t available.”

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Posted 5 years ago

“Excellent chairs good value for money and free next day shipping!”

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Posted 5 years ago

“Bought a cantilever parasol via ebay. On setting it up and tightening the screw through the bolts welded to the base one of the bolts started to break off. I contacted them via ebay with photos. After 2 days of no contact I phoned and a representative traced the email and said she would arrange for a replacement part to be sent. After a week I sent a chase email asking where the replacement is. And now after a further 2 days on no response I have tried phoning but after hanging on for over 20 minutes with no answer I gave up. Tried a further 2 times during the day but with no answer again. Would not recommend this company to anyone.”

Helpful Report

Posted 5 years ago

“awful .. table arrived damaged. Customer Service never answer even though I have held and held for hours. Emails take 2-3 days to be answered. When you finally answered I got offered a reduction or replacement. I responded to Laura to advise replacement and 24 hours on you have still not responded to advise what's going on. I am not the only one with this issue if you check your Facebook feed. When am I getting my table???? .......”

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Posted 5 years ago

“Item was promised next day delivery, it actually took 3 days to get to me. When trying to find out where my item was there was no response on email and no response on the phone, infact no one even answers the phone! My item then arrived completely smashed, again no support no on one to talk to. I have no been on hold for three hours unable to get a response from anyone. Its absolutely disgusting and I will never every purchase from them again. This was for a £550 Garden Furniture set”

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Posted 5 years ago

“Easy to order...free postage....speedy delivery....what more can I ask ?? 😊😊😊”

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Posted 5 years ago

“Good value and very good delivery service”

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Posted 5 years ago

“How have I not found this site before?! Bought a recliner chair waaay cheaper than anywhere else + 10% off and FREE NEXT DAY DELIVERY 👍🏻👍🏻👍🏻 fantastic site, I shall return, thanks”

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Posted 5 years ago

“Good product, great customer service but oh, the haulier used is abysmal - 3 deliveries, 2 returns and 3rd delivery damage to packaging closely missing 3 return.”

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Posted 5 years ago

“Did well Quickest to respond and deliver”

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Posted 5 years ago

“Still waiting for delivery paid for express”

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Posted 5 years ago

“Great value for money”

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Posted 5 years ago

“Terrible customer service, parcel arrived damaged, contacted requesting return slip, 7 days later no response. Be very careful buying from this Company.”

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Posted 5 years ago

Wido is rated 4.0 based on 1,561 reviews