Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, the product arrived promptly, as described, good quality and very pleased with it. Lost a critical part (the bit that holds the filter in place) and asked how much a spare part would cost. No reply for over a month”

Helpful Report

Posted 3 years ago

“Delivery was fast, delivery guy was great. But the product came broken, the box was all tape up. We was told any missing parts we can call to get. I don't feel I should have to do this on a product that clearly shouldn't be sent out. Still awaiting for my refund.”

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Posted 3 years ago

“Next day delivery as promised at checkout . Gazebo packaging was damaged during transit so gazebo poles bent/ scratched. Contacted wido - still awaiting response .”

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Posted 3 years ago

“Little disappointed with product as material on parasol not great quality, stitching coming undone.”

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Posted 3 years ago

“Parcel arrived in terrible condition with damage to the box at bottom with product hanging out emailed customer care with reply of well is it damaged emailed back saying it wasn’t but delivery needs reviewing”

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Posted 3 years ago

“Flex on product too short”

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Posted 3 years ago

“I would of scored you higher as my initial customer service issue was dealt with seamlessly, however on receiving my fire pit which came damaged and without the fixing kit I am still awaiting a response from my email to inform you that the received goods are damaged. Andrew J Bowen WA4 6EB.”

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Posted 3 years ago

“the delivery said next day thats why i ordered it, emailed customer services to find out when it was coming but got nothing back, I got it 3 days later But the product is excellent well and packaged.”

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Posted 3 years ago

“Well difficult to say, was supposed to be next day delivery and 4 days later not recieved item”

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Posted 3 years ago

“No issues with the service, the ordering process was straight forward and my order arrived quickly. However the item itself came with very poor assembly instructions so bad I have not yet managed to complete the assembly and fear I have wasted my money.”

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Posted 3 years ago

“We put the item together and it is very flimsy . The instructions were very poor and I believe the item wasn’t worth the £199 we paid for it .”

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Posted 3 years ago

“Our bench arrived yesterday, the delivery guy pointed out the damaged box and took a photo.. When we assembled our bench it was clearly buckled, straight away I took photos and emailed the issue... No one has responded....”

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Posted 3 years ago

“I’ve yet to receive my other trolley as only one was delivered last week, is it on its way?”

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Posted 3 years ago

“The product arrived on time. However it was left in an unusual place and wasn’t noticed for days until another postman pointed it out.”

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Posted 3 years ago

“Its a good enough trike for the price. Quite flimsy. But good enough for the amount of time that we are going to use it.”

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Posted 4 years ago

“Nice bench. Sadly two of the soldered screws at each end of the brace were too short for the bolts, so it's taken us hours of trying to solve and now we are trying to get nuts to fit.”

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Posted 4 years ago

“Everything went fine,but the delivery turned up on Saturday unexpectedly fortunately we had our roller shutter door up waiting for a tracked delivery”

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Posted 4 years ago

“Item called 2 door black gloss sideboard , which is actually only doors are gloss on full sideboard Not what I was hoping for and the instructions to put it together are not very clearer at all Would like a reply back please”

Helpful Report

Posted 4 years ago

“Despite having the item dispatched quickly a week on and I still haven't received it. I spent 2 hours 30 minutes on hold listening to the Can Can 75 times yes bored enough to time the track. Hung up after giving up. Email written still no response understand this is testing times but not happy and concerned item is still in limbo and undelivered”

Helpful Report

Posted 4 years ago

“To improve your service you could send an email advising the customer of a delivery date if you are unable to meet your target of next day delivery. I think customers understand that things like bank holidays and other unprecedented circumstances like the coronavirus pandemic impacts on all services.”

Helpful Report

Posted 4 years ago

Wido is rated 4.0 based on 1,561 reviews