Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

Write Your review

Tell us how Wido made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smaller than I thought”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback, we take everything on board here at Wido. If there is anything we can do to help you further, please do no hesitate to contact us. Many thanks Dec @widosupport

Posted 5 years ago

“Ordered a “white” set. Got a cream massage table and white stool and shelf unit. Massage table is near impossible to put together without tools being provided for the supporting leg. Having trouble finding a tool that fits! Providing a suitable Allen key would help.”

Helpful Report

Posted 5 years ago

Hello! Your feedback is really valuable to us, i am terribly sorry to hear the bad service, i am aware of this situation and it has been dealt with. I can assure you that this kind of customer service will not occur again if you wish to continue shopping with Wido. If there is anything i can help you with further, please do not hesitate to contact me. Many Thanks, Dec @Wido customer care

Posted 5 years ago

“I needed the product more for aesthetic reasons, so it looks how I want it to. I don't feel the product (stool) is considerably comfortable for prolonged time. Delivery speed: swift; very good.”

Helpful Report

Posted 5 years ago

Thank you for taking your time to share your experience. Your feedback is really valuable to us. Wido works very hard to ensure that the items we supply are impeccable and we strive to make sure that our customer service meets the same standard. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes, Dec Customer Care Team @ Wido

Posted 5 years ago

“Only complaint was lack of notice of delivery, driver contact me when he was at delivery address. We had no notification of what time of day delivery would be made.”

Helpful Report

Posted 5 years ago

“Product it’s amazing .... main issue is delivery company .... to get your reputation up I think you need to change it”

Helpful Report

Posted 5 years ago

Hello! Many thanks for your review! I am delighted to see you are happy with your new product. Hope to see you shopping with us again soon Kindest Regards Dec Customer Care Team @ Wido

Posted 5 years ago

“Delivery driver came to back door where there is no bell or knocker and leaves a card with no information referring to when or if they will deliver again. Limited information when telephoned the number on card. Boxes torn.”

Helpful Report

Posted 5 years ago

Hello! I am terribly sorry to hear your bad experience with the delivery. I have notified the courier and have been advised this will not be the case again. We hope that if there is anything else we can do for you, you won’t hesitate to let us know. Best wishes Dec Customer care team @wido

Posted 5 years ago

Wido is rated 4.0 based on 1,561 reviews