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Wido Reviews

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

Company Reviews

Product Reviews

4.0

Based on 1,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It arrived at the correct time item was in good condition but box all ripped and dented put item together for my great neices birthday and when you press the ears as advertized nothing happens no noises etc too late to send back but dissapointed”

Posted 4 years ago

“Will never buy again paid £59.99 but not worth even tenner”

Posted 4 years ago

“Although the product seems fine,it would have been good to have been informed when is was to be delivered. The confirmation email did say I would be informed when it had been despatched, but this didn't happen. It was pure chance that the neighbour was in and agreed to accept delivery, as there is no access to the property otherwise. Apart from that the ordering process was quick and easy and the patio set looks fine - have not been able to try it out as yet as it hasn't stopped raining!!”

Posted 4 years ago

“the product was great but customer service leave you short. Had no e-mail about delivery time as stated contacted WIDO to have an automated reply to say they would reply in 3 to 5 days. When I did get a reply it said " As per tracking I can see your item has been delivered and singed for by DAVID." which was a day after delivery. The table had screws missing my reply from customer service was "I have requested this from the warehouse and will be delivered in 3-5 working days.". Not very helpful & still have no table.”

Posted 4 years ago

“Good fast deliver service will definitely use again, massage bed had slight damage to matress rest of salon equipment was in good order hence only due to this it gets a 3 star.”

Posted 4 years ago

“Good product, great customer service but oh, the haulier used is abysmal - 3 deliveries, 2 returns and 3rd delivery damage to packaging closely missing 3 return.”

Posted 4 years ago

“All parts were perfect but the connectors were missing which made me unable to built the gazebo.”

Posted 4 years ago

“I ordered a cast iron casserole dish a week and a half ago. When I recived it it had a moulding fault. No problem, these things happen. I have since spent a whole week trying to get it replaced, refunded, anything. I tried ringing first and queued for 20 minutes before giving up. I next emailed and got a reply 24 hours later asking for more info. 8 days later and it is now 2 days since I have heard anything from them. Every email you semnd takes at least 24 hours to get a reply. I have submitted photos of the fauly casserole dish and heard nothing since. Update: finally after having heard nothing for 3 days I have had a notification that I am to get a replacement. I'm happy with that. Its a shame their customer service is so slow as the products are a great price. I'm increasing the rating to acceptable as that's the price you pay for ultra cheap stuff. If you have to deal with customer services, email and don't call, and be very patient....”

Posted 4 years ago

“Brilliant product terrible customer service”

Posted 4 years ago

“Delivery a day late. I needed it to be as promised. Had to buy one locally at a much higher cost.”

Posted 4 years ago

“Didn’t make next day delivery as advertised _ delivered one day later. Still waiting to be advised how to connect led light. Otherwise very pleased with the quality of the water feature.”

Posted 5 years ago

“Item looked like a return from the box it came in the fire guard is a poor fit delivery service was very good”

Posted 5 years ago

“Nice product but customer service never replied back to our emails so I am not sure what will happen if you receive a broken or defective item”

Posted 5 years ago

“the 1st time we erected the gazebo every thing was going fine until the final push of the top poles when 1 snapped in half. the poles are very flimsy, I am only small and don't have a lot of strength so it didn't take a lot for it to break, luckely we have managed to replace with a temporary pole as i need it for a craft fair on 22nd April people should be warned that the poles are not very strong,”

Posted 5 years ago

“Only problem I had was that the instructions to assemble the item were useless”

Posted 5 years ago

“the first purchase of a greensolar parasol was broken but the lady on customer servicves was very helpful an got me a new replacement as im a pensioner an disabled £50 is a lot of money to me i i expected it to be in good order when it arrived but thanking that young lady for her help i got what i ordered an in workable order i will be ordering more things from you again”

Posted 5 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 5 years ago

“Ordering and delivery was great. The cabinet wasn’t rocket science to put together but the instructions weren’t great. We were also missing all the “I” screws all 8 of them so had to use ones we already had. I don’t know who measured this cabinet but they obviously didn’t use British measurements as no way can the cabinet come down to the size in the “features” part of the description it’s larger. Thank goodness we could accommodate the extra width.”

Posted 5 years ago

Thank you for your feedback, we will take this into account.

Posted 5 years ago

Thanks for your feedback Kristine, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 5 years ago

“Next day delivery. Desk is good quality. Instructions were poor.”

Posted 5 years ago

Thank you for your positive feedback. Your opinion matters to us greatly.

Posted 5 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 5 years ago

“Product very good but delivery day not adhered to.”

Posted 5 years ago

Hi, I am delighted that you like your item, we take our customer care very seriously and strive to better the process through every customer. If there is anything we can help you with in the future, please do not hesitate to contact us. Hope to see you shopping with us again. Many Thanks Dec Customer care @wido

Posted 5 years ago

“Item arrived as expected, only one day later than anticipated”

Posted 5 years ago

Thanks for your feedback, we really appreciate it. All of the Feedback is taken in to account and acted up on. If there is anything we can do to help further, please contact us. Hope to see you shopping with us in the near future. Many Thanks Dec @Widosupport

Posted 5 years ago

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Wido is rated 4.0 based on 1,561 reviews