Wilsons Estate Agents Reviews

Name: Wilsons Estate Agents
Address: 18 The Wyvern Centre, Magdalene Lane, Taunton
Rating: 4.89

4.9 Rating 341 Reviews

99 %

of reviewers recommend Wilsons Estate Agents

Company Reviews

Questions

Metrics

4.9

Based on 341 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01823 324 324

Email:

info@wilsonsestateagents.co.uk

Location:

18 The Wyvern Centre, Magdalene Lane
Taunton
TA1 1SE

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Wilsons Estate Agents 5 star review on 7th February 2021

Florin & Liliana

Wilsons Estate Agents 5 star review on 10th October 2016

Jeremy & Tracy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In general very good the process was a complicated one and should have been much simpler bearing in mind we were cash purchasers and no chain I think the problems encountered were created by the vendor not being totally up front about his circumstances rather than any Estate agent shortfall. Some contact with the vendor would have avoided some of the confusion along the line. We understand that your key interest is with the vendor who after all is paying your fee. However we were generally satisfied with your level of service and attention during the process. We still appear to be getting some postal items and due to the fact we are not there all of the time that could pose a problem for the vendor”

Helpful Report

Posted 3 years ago

Thank you for your review and we are pleased that you felt that in general my firm was very good. Regarding your criticism of our client, I must point out to you that many vendors have no wish to deal directly with their buyers, that is one of the principle reasons they instruct an estate agent. Even more so in this particular case where our vendor was undergoing intense and traumatic personal difficulties and we politely made it clear to you that he required us to deal with all matters on his behalf. I hope this may clarify the situation for you. We shall advise our clients that you continue to receive some postal items and recommend they make arrangements to have these redirected. On behalf of Julia, Dan, Steph and myself, please accept our best wishes for your future happiness in your new home. Chris Willey, director.

Posted 3 years ago

“Friendly and quick to respond. Handled the sale of our house well and assisted with any problems we had.”

Helpful Report

Posted 5 years ago

Wilsons Estate Agents is rated 4.9 based on 341 reviews