WineFriend Reviews

Name: WineFriend
Rating: 4.93

4.9 Rating 552 Reviews

100 %

of reviewers recommend WineFriend

Company Reviews

Metrics

4.9

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

WineFriend 5 star review on 8th February 2022

Vayle

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, I have found the wines I have received to be too jammy and/or herbacious for my tastes.”

Helpful Report

Posted 1 year ago

Hi Laureen, lovely to talk to you just now and try to figure out where we went wrong with your first 3 bottle case of wine. As discussed, I've updated your preferences so that we avoid jammy and herbaceous wines moving forwards and I look forward to seeing how you enjoy your second case. I notice that you haven't taken advantage of our rate and review feature yet — this is a fantastic way to give feedback via your account and the information is fed back into our system in real time to improve your selections. Please don't hesitate to give us a call on 0800 946 337 or drop an email to hello@winefriend.co.nz if you have any questions or we can help in any way! Cheers, The WineFriend Team x

Posted 1 year ago

WineFriend is rated 4.9 based on 552 reviews