WiSpire Ltd (InTouch Systems) Reviews

Name: WiSpire Ltd (InTouch Systems)
Address: 36 Hurricane WayNorwich, Norwich
Rating: 4.40

4.4 Rating 30 Reviews

87 %

of reviewers recommend WiSpire Ltd (InTouch Systems)

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4.4

Based on 30 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01603904040

Email:

accounts@wispire.co

Location:

36 Hurricane WayNorwich
Norwich
NR6 6HU

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Anonymous

Anonymous // 01/01/2019

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“Being a rural service provider can be difficult for Wispire sometimes due to events out of their control. I have always found them very responsive to issues and their latest customer communication email could teach other service providers a lesson. There may be outages which are unavoidable but regular, relevant updates is all you need to do to keep your customers happy. Thank You”

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Posted 7 years ago

“Wispire is the only viable option for a decent speed in our village and many others in Norfolk. It keeps our family online, streaming, shopping etc. The wispire team are helpful and responsive. A bit of a no brainier if you are struggling with poor connection out in the norfolk sticks!”

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Posted 7 years ago

“Amazing customer service - a problem with a mast or the like in high winds, not only was it dealt with quickly, but they contacted all customers and changed their processes within 24 hours to ensure all customers are aware in the event of issues and how they will be resolved. Always helpful unlike previous suppliers I have used - and nothing is ever too much trouble. Absolutely 5* reviews from my household! Thank you team.”

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Posted 7 years ago

“In a word, they care, ok so that's two. Outages are rare but when they happen, usually something beyond their control, you can talk to someone in Norwich (if they haven't contacted you first) and it's fixed. They are innovative and are looking to improve the service which for those of us beyond BT's "Noreach" is a lifeline just shows what can be done. Even if we ever get a cable Wispire will remain our ISP of choice.”

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Posted 7 years ago

“Because it is the only way i can have Broadband 24/7 BT where I live the land line is bad eonough and BT are UNABLE to supply us (6) houses with Broadband, my neighbours have dishes I was lukcy enough to be able to have signal from Guestwick church. Plus whenever I have had to ring Wispire I have found the folk in the office very helpful. Wispire Broadband is cheaper than BT I find! I cannot speak highly enough of this company”

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Posted 7 years ago

“Delighted with my new 10Mb speed, having struggled for years with less than 2Mb with BT. Efficient and friendly service from my first enquiry to the completion of the installation. Thoughtful discussion with me regarding where to put the router and the small dish.”

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Posted 7 years ago

“I live in rural Norfolk, and having reached the end of my tether with appalling Broadband from BT, started to look for another provider. From my first enquiry, I was impressed with WiSpire. Responsive, plenty of information, and never over-promising. I felt like a valued customer. A few weeks later, installation day arrived, and two engineers conducted a thorough survey to ensure my new 'mini-mast' was located in the best place. My download speeds are extremely fast, and stable. I am absolutely delighted, and would have no hesitation in recommending WiSpire. Suffer no more! You won't be disappointed.”

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Posted 7 years ago

“Very professional and friendly service, always quick to resolve issues. Knowledgable staff always offer a range of services/solutions to best suit our requirements”

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Posted 8 years ago

“After struggling with less than 2Mb for a long time, WiSpire has managed to connect me to their 10Mb service which has been a revelation to my online gaming!”

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Posted 8 years ago

“Great Service. So pleased. Ours was not a straight forward install but they worked with us and we are over the moon with the results. Fantastic.”

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Posted 8 years ago

WiSpire Ltd (InTouch Systems) is rated 4.4 based on 30 reviews