woodsheets.com have a Customer Happiness Grade of F. Customers are happy with their customer service but are unhappy with their delivery and refunds.
“
delivery took 2 weeks longer than advertised, one of my two pieces was cut to the wrong dimensions
”
- Anonymous
“
after two weeks waiting for delivery I received an email saying that it was delayed, after a few more days, they simply told me that it wouldn't be delivered because it was from another country, so I asked for a refund and they simply didn't respond to me anymore, in resume, they are fraudsters/scammers
”
- Anonymous
“
Failed to dispatch the timber before the date I was given to receive it. Time was an issue for my project so I had to make alternative arrangements and cancelled my Woodsheets order. They have refused to issue a refund as the delivery date was ‘not guaranteed’ and some cutting to size was requested. However, there was no evidence given that any work had been progressed on my order.
”
- Rob
“
PLEASE DO NOT use this company
I p!aced an order on 15 th January which hasn't arrived.
Customer services raised a complaint number but then no further communication- I don't expect my order or a refund as they are simply ignoring my complaint.
I'm going to contact trading standards and all social media sites
This company are not reputable.
”
- Anonymous
“
after two weeks waiting for delivery I received an email saying that it was delayed, after a few more days, they simply told me that it wouldn't be delivered because it was from another country, so I asked for a refund and they simply didn't respond to me anymore, in resume, they are fraudsters/scammers
”
- Anonymous
“
First order tatty and damaged, second order even worse, only fit for the skip.
Dry blood on the white shelf.
Now trying to get a refund.
”
- Steve
“
Super happy, saved so my time, great service. Thanks
”
- Haggid
