woodsheets.com have a Customer Happiness Grade of D. Customers love their prices but are unhappy with their delivery and refunds.
“
My first time ordering from woodsheets. I had been looking for circular wood at an affordable price. I will definitely be ordering again. East to use online order and prompt delivery.
”
- Jack
“
Across my last three or four orders, they have repeatedly failed to deliver anywhere near the promised timescales — even though I paid extra for express delivery.
”
- Al
“
Utterly useless! Paid extra for 1-3 day delivery, that was 5 days ago. No dispatch email, no idea where it is or what's happening. Emailed them twice, called, but no-one answered. Left a voicemail asking for a call back. Been waiting for over 24 hours! AVOID THIS BUNCH OF COWBOYS!
”
- Chris Parker
“
Still waiting 4 weeks after order.
Payed additional money for express delivery.
Do not use this company.
”
- Robert Stovell
“
Essentially they are thieves. Over a month after ordering it, the MDF piece I ordered hasn't arrived. I've emailed them several times, for the first couple of times they responded that they would 'chase up the order' but they've now stopped replying completely. They have taken my payment but not provided the item ordered and aren't responding so that I can request a refund.
”
- Anonymous
“
Worst company ever. They don't send your order and don't refund you. Scammers.
”
- Anonymous
“
7 days seems poor tbh, to correct their mistake, but hey! After 8 days though nothing arrived so I emailed them again, asking for an urgent dispatch or a full refund.
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- Paul Francis
“
Super happy, saved so my time, great service. Thanks
”
- Haggid
