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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

Write Your review

booked the holiday i wanted
Helpful Report
Posted 8 years ago
I have been booking and coming to woolacombe bay holiday park for the last 4 years and have always found the service impeccable
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Posted 8 years ago
Been touring for 3 years and do tow on tow off. Cleanliness and standards of shower / toilet blocks have gone down hill. Need major revamp lets the site down. Food and drink prices increased quality and quantity decreased and need to change the menu. Disappointed at twitchen too much focus on bigger parks
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Posted 8 years ago
Lovely staff
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Posted 8 years ago
Safe, clean & friendly environment
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Posted 8 years ago
Booked a disabled friendly caravan online with ease! Usually (with other well known company's) we have to call & ask what they have available & where, then go back to the website to check out the park. Staff were friendly & helpful on the phone (advising me that the info was online).
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Posted 8 years ago
Booking was straight forward, and when we had to correct something customer service was excellent, however the holiday didn't meet expectations. We planned to spend the whole week on site, with a 17 month old, but there was very little for her to do. Caravan was clean, but bedrooms were very cramped. Booked aquatots but was complete waste of time. Drinks were ridiculously expensive, food came with chips and beans, no option to order individual items, staff were friendly and helpful. Only a couple of betty club activities all week, such as sand art, and had to ask for timetable. No mobile data in this part of Devon, camps WiFi was expensive and only provided a poor signal. Swimming pool was ok, nice and warm for toddler, pools pirate ship never had the jets working in the evening though. Spent most of time off site.
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Posted 8 years ago
We left after 15 minutes We drove 6.5 hours. We came we saw we left. Utterly disgusted Awaiting refund or will take it much further
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Posted 8 years ago
Yes it was smooth. And intuitive
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Posted 8 years ago
Easy to use, striaghtforward
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Posted 8 years ago
The 'Exclusive ' caravan we had was not in one of the best locations,as promised in the brochure with access down a sloping grass bank and being 40 yards from where you can park. Additionally it had more than a dozen issues from stained seats, missing window handle, bedside lights faulty, missing shower seal and saucepan with handle that actually cut my finger..some issues were fixed during our stay but others were not. Response to our letter of complaint felt like a pre-written 'Sorry' and it feels that we have simply been fobbed off.
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Posted 8 years ago
My family and I loved the fact that we had access to all the parks. All the staff were very friendly and helpful. There was lots to do as a family in all parks. Would Highley recommend Woolacombe to any one.
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Posted 8 years ago
So quick and easy to book.
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Posted 8 years ago
Beautifully positioned. Very clean and tidy. Even though there are lots of things to do it is lovely and quiet...
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Posted 8 years ago
The customer service was amazing. Very friendly staff. Just a shame about everything else. Expensive restaurant/snacks/wi-fi and uncomfortable mattress & pillow.
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Posted 9 years ago
Many thanks good website
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Posted 9 years ago
Easy booking, excellent informative website
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Posted 9 years ago
I spoke on the phone to a lady just to put my mind at rest about a few things and she was very helpful, friendly and answered all my questions. When it came to actually filling in the booking form found the process quite painless thank goodness. Now I feel I have got the best possible 7 day holiday that suits my families requirements. We are all very excited.
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Posted 9 years ago
Good prices, activities for all
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Posted 9 years ago
Great facilities
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Posted 9 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews